How To Fix HRESS_UN026 - Please provide necessary certificates/reports to Medical Service

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_UN - Messages for NPO specific scenarios

• Message number: 026

• Message text: Please provide necessary certificates/reports to Medical Service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_UN026 - Please provide necessary certificates/reports to Medical Service ?

  The SAP error message HRESS_UN026, which translates to "Please provide necessary certificates/reports to Medical Service," typically occurs in the context of employee health management or medical services within the SAP Human Capital Management (HCM) module. This error indicates that certain required documents or reports related to an employee's health status or medical condition are missing or have not been submitted to the medical service department.
  Cause:
  
  Missing Documentation: The employee may not have submitted the necessary medical certificates or reports that are required for processing their health-related requests.
  Incomplete Data: The system may require specific information that has not been filled out in the employee's health records.
  Configuration Issues: There may be issues with the configuration of the SAP system that are preventing the proper processing of health-related data.
  Workflow Issues: The workflow for submitting medical documents may not be functioning correctly, leading to the error.
  
  Solution:
  
  Check Documentation: Ensure that all required medical certificates and reports have been submitted by the employee. This may include sick leave certificates, fitness reports, or other relevant medical documentation.
  Update Employee Records: Verify that the employee's health records in the SAP system are complete and up to date. This may involve entering missing information or correcting any inaccuracies.
  Consult with Medical Service: Contact the medical service department to clarify what specific documents are needed and ensure that the employee is aware of these requirements.
  Review Configuration: If the issue persists, it may be necessary to review the configuration settings in the SAP system related to health management to ensure that they are set up correctly.
  Check Workflow: Investigate any workflow processes related to medical documentation submission to ensure they are functioning as intended.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  User Documentation: Refer to the SAP HCM documentation for guidance on managing employee health records and the requirements for medical services.
  Training: Ensure that HR personnel are trained on the processes for handling medical documentation and understand the importance of timely submissions to avoid such errors.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or a technical consultant who specializes in SAP HCM for further assistance.