How To Fix HRESS_UN002 - Request was rejected. Employee will be notified.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_UN - Messages for NPO specific scenarios

• Message number: 002

• Message text: Request was rejected. Employee will be notified.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_UN002 - Request was rejected. Employee will be notified. ?

  The SAP error message HRESS_UN002: Request was rejected. Employee will be notified typically occurs in the context of the SAP SuccessFactors Employee Central module, particularly when an employee submits a request (such as a leave request, change request, etc.) that is not approved by the relevant authority or does not meet certain criteria.
  Causes:
  
  Approval Workflow Issues: The request may not have been approved by the designated approver in the workflow.
  Missing Information: Required fields or information may be missing from the request, leading to its rejection.
  Policy Violations: The request may violate company policies or rules set within the SAP system.
  System Configuration: There may be issues with the configuration of the approval process or the employee's profile settings.
  Technical Errors: There could be underlying technical issues or bugs in the system that are causing the rejection.
  
  Solutions:
  
  Check Approval Status: Verify the status of the request in the system. If it is pending approval, follow up with the approver.
  Review Request Details: Ensure that all required fields are filled out correctly and that the request complies with company policies.
  Consult with HR: If the request was rejected without clear reasons, consult with the HR department or the system administrator for clarification.
  System Configuration Review: If you have access, review the configuration settings for the approval workflow to ensure they are set up correctly.
  Error Logs: Check the system logs for any technical errors that may provide more insight into why the request was rejected.
  User Notifications: Ensure that the employee is notified of the rejection and provided with reasons or next steps.
  
  Related Information:
  
  Documentation: Refer to SAP SuccessFactors documentation for detailed information on workflows and request handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for assistance.
  Training: Ensure that employees are trained on how to properly submit requests and understand the approval process to minimize future issues.
  
  By addressing the above points, you can often resolve the issue related to the HRESS_UN002 error message.