How To Fix HRESS_CLMS_MSG799 - E-mail ID not maintained for any of the approvers in group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 799

• Message text: E-mail ID not maintained for any of the approvers in group &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG799 - E-mail ID not maintained for any of the approvers in group &1 ?

  The SAP error message HRESS_CLMS_MSG799 indicates that there is an issue with the email configuration for the approvers in a specific approval group. This error typically arises in the context of workflows or approval processes where notifications or emails need to be sent to approvers, but the system cannot find a valid email address for one or more approvers in the specified group.
  Cause:
  
  Missing Email Addresses: The primary cause of this error is that the approvers in the specified group do not have email addresses maintained in their user profiles.
  Incorrect User Configuration: The user profiles for the approvers may not be set up correctly, or they may not be assigned to the correct approval group.
  Inactive Users: If the approvers are inactive or not properly configured in the system, it can lead to this error.
  Group Configuration Issues: The approval group itself may not be configured correctly, or the users assigned to it may not be valid.
  
  Solution:
  
  
  Check User Profiles:
  
  Go to transaction code SU01 (User Maintenance) and check the user profiles of the approvers in the specified group.
  Ensure that each approver has a valid email address maintained in the Email field.
  
  
  
  Maintain Email Addresses:
  
  If any approver is missing an email address, update their user profile with the correct email address.
  
  
  
  Verify Approval Group Configuration:
  
  Check the configuration of the approval group to ensure that it is set up correctly and that all users assigned to it are valid and active.
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow or approval process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or consult with your SAP Basis or HR team for further troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance (to check roles assigned to users)
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that the approval process is set up correctly.
  
  By following these steps, you should be able to resolve the error message HRESS_CLMS_MSG799 and ensure that the approvers in the group have valid email addresses for notifications.