How To Fix HRESS_CLMS_MSG800 - Solution type(&1) does not belong to the entered Country Grouping(&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 800

• Message text: Solution type(&1) does not belong to the entered Country Grouping(&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG800 - Solution type(&1) does not belong to the entered Country Grouping(&2) ?

  The SAP error message HRESS_CLMS_MSG800 indicates that there is a mismatch between the solution type you are trying to use and the country grouping that has been entered. This typically occurs in the context of SAP's Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with claims or requests that are country-specific.
  Cause:
  
  Incorrect Solution Type: The solution type you are trying to use is not valid for the specified country grouping. Each country may have specific solution types that are applicable to it.
  Configuration Issues: The configuration settings in the SAP system may not have been set up correctly to link the solution type with the appropriate country grouping.
  Data Entry Error: There may be a mistake in the data entry where the wrong country grouping or solution type has been selected.
  
  Solution:
  
  
  Verify Solution Type and Country Grouping:
  
  Check the solution type you are trying to use and ensure it is valid for the country grouping you have entered.
  You can do this by consulting the configuration settings in the SAP system or by referring to the documentation for the specific country.
  
  
  
  Adjust Configuration:
  
  If you have access to the configuration settings, ensure that the solution type is correctly assigned to the appropriate country grouping.
  This may involve working with your SAP Basis or HR configuration team to make the necessary adjustments.
  
  
  
  Correct Data Entry:
  
  Double-check the entries made in the system. Ensure that the correct country grouping and solution type are selected.
  If you are unsure, consult with your HR or IT department for guidance.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  
  Testing:
  
  After making any changes, conduct tests to ensure that the error no longer occurs and that the solution type works as expected with the specified country grouping.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Employee Self-Service and Manager Self-Service for more details on configuration and solution types.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configuration or system issues.
  
  By following these steps, you should be able to resolve the error message HRESS_CLMS_MSG800 and ensure that the solution type is correctly aligned with the country grouping in your SAP system.