How To Fix HRESS_CLMS_MSG795 - New approver or new approver group not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 795

• Message text: New approver or new approver group not specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG795 - New approver or new approver group not specified ?

  The SAP error message HRESS_CLMS_MSG795 indicates that a new approver or a new approver group has not been specified in the context of a workflow or approval process, particularly in the area of employee self-service (ESS) or manager self-service (MSS) related to leave requests or similar processes.
  Cause:
  This error typically occurs in the following scenarios:
  
  Missing Approver Information: When a user attempts to submit a request (like a leave request) and the system requires a new approver or approver group to be specified, but none has been provided.
  Workflow Configuration Issues: The workflow configuration may not be set up correctly, leading to the system not being able to identify the appropriate approver.
  User Role or Authorization Issues: The user may not have the necessary roles or authorizations to specify an approver or approver group.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Specify Approver: Ensure that when submitting the request, you specify a new approver or approver group in the relevant fields. Check if there are any mandatory fields that need to be filled out.
  
  
  Check Workflow Configuration:
  
  Review the workflow settings in the SAP system to ensure that the approver assignment is correctly configured.
  Ensure that the workflow is set up to allow for the selection of new approvers.
  
  
  
  User Roles and Authorizations:
  
  Verify that the user has the necessary roles and authorizations to select an approver. This may involve checking the user’s profile and ensuring they have the correct permissions.
  
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with (e.g., SAP HCM, ESS, MSS) for more detailed guidance on approver settings.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches or updates that could resolve the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Training and Documentation: Ensure that users are trained on the correct procedures for submitting requests and specifying approvers to minimize the occurrence of this error in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.