How To Fix HRESS_CLMS_MSG749 - Approved amount &1 must not be greater than requested amount &2 for &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 749

• Message text: Approved amount &1 must not be greater than requested amount &2 for &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG749 - Approved amount &1 must not be greater than requested amount &2 for &3 ?

  The SAP error message HRESS_CLMS_MSG749 typically occurs in the context of the SAP Employee Self-Service (ESS) or Travel Management modules, particularly when dealing with expense claims or travel requests. This error indicates that the approved amount for a claim exceeds the requested amount, which is not permissible according to the system's validation rules.
  Cause:
  The error arises when:
  
  An employee submits a claim for reimbursement (e.g., travel expenses).
  The claim is approved for a certain amount.
  The approved amount exceeds the originally requested amount.
  
  This situation can occur due to various reasons, such as:
  
  Manual entry errors during the approval process.
  Changes in the claim amount after submission but before approval.
  Miscommunication regarding the amounts during the approval workflow.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Claim Submission:
  
  Check the original claim submitted by the employee to confirm the requested amount.
  Verify the approved amount to ensure it aligns with the requested amount.
  
  
  
  Adjust the Approved Amount:
  
  If the approved amount is indeed greater than the requested amount, you will need to adjust it to match the requested amount.
  This can typically be done by accessing the approval workflow or the relevant transaction in SAP.
  
  
  
  Re-submit the Claim:
  
  If necessary, the employee may need to re-submit the claim with the correct amounts.
  Ensure that all parties involved in the approval process are aware of the correct amounts to prevent future discrepancies.
  
  
  
  Check Configuration Settings:
  
  If this error occurs frequently, it may be worth reviewing the configuration settings in SAP related to expense claims and approvals.
  Ensure that the validation rules are set correctly to prevent such issues.
  
  
  
  Consult Documentation or Support:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (Travel Expenses), or the specific transaction used for processing claims in your organization.
  User Roles: Ensure that users involved in the claim submission and approval process have the appropriate roles and authorizations.
  Training: Consider providing training for employees and approvers on the correct procedures for submitting and approving claims to minimize errors.
  
  By following these steps, you should be able to resolve the HRESS_CLMS_MSG749 error and ensure that the claim amounts are processed correctly.