How To Fix HRESS_CLMS_MSG676 - Request(&1) must be in In-Process or Completed phase for printing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 676

• Message text: Request(&1) must be in In-Process or Completed phase for printing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG676 - Request(&1) must be in In-Process or Completed phase for printing ?

  The SAP error message HRESS_CLMS_MSG676 indicates that a request (in this case, a claim or expense request) must be in either the "In-Process" or "Completed" phase to be eligible for printing. This error typically arises in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) modules, particularly when dealing with travel and expense management.
  Cause:
  
  Request Status: The request you are trying to print is likely in a status that does not allow printing. For example, it may be in a "Draft," "Rejected," or "Cancelled" status.
  Workflow Issues: The request may not have completed the necessary workflow steps to reach the "In-Process" or "Completed" status.
  Authorization Issues: There may be restrictions based on user roles or authorizations that prevent the request from being printed.
  
  Solution:
  
  Check Request Status: Verify the status of the request you are trying to print. Ensure it is either "In-Process" or "Completed." If it is not, you may need to take action to change its status.
  Complete Workflow Steps: If the request is still in progress, ensure that all necessary approvals and workflow steps are completed. You may need to follow up with approvers or check the workflow logs for any issues.
  Re-submit or Edit: If the request is in a status that cannot be printed (like "Draft" or "Rejected"), you may need to edit and re-submit it or address any issues that led to its rejection.
  Check Authorizations: Ensure that you have the necessary permissions to print the request. If you suspect authorization issues, contact your SAP administrator to verify your user roles and permissions.
  Consult Documentation: Refer to your organization's SAP documentation or user manuals for specific instructions related to the claim or expense management process.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PR05 for travel expenses, or other related codes) that may help you navigate the system more effectively.
  User Training: If you frequently encounter this error, consider seeking additional training on the SAP modules you are using, particularly around the claims and expense management processes.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.