How To Fix HRESS_CLMS_MSG673 - Invalid Status(&2) Change for reference number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 673

• Message text: Invalid Status(&2) Change for reference number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG673 - Invalid Status(&2) Change for reference number &1 ?

  The SAP error message HRESS_CLMS_MSG673, which states "Invalid Status(&2) Change for reference number &1," typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with claims or requests that have a specific status.
  Cause:
  This error message is triggered when there is an attempt to change the status of a claim or request to an invalid status. The status change may not be allowed based on the current state of the request or due to business rules defined in the system. Common causes include:
  
  Invalid Status Transition: The system does not allow the transition from the current status to the requested status.
  Business Logic Restrictions: Certain statuses may be restricted based on business rules or configurations.
  Data Integrity Issues: There may be inconsistencies in the data that prevent the status change from being processed.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Current Status: Review the current status of the reference number (claim/request) to understand its state. Ensure that the intended status change is valid.
  
  
  Review Status Transition Rules: Consult the business rules or configuration settings in the SAP system to verify which status transitions are allowed. This may involve checking the configuration in the relevant customizing settings (e.g., in the IMG).
  
  
  Correct the Status Change: If the status change is indeed invalid, modify the request to use a valid status transition. 
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with (e.g., Travel Management, Leave Management) for more details on status management.
  
  
  Check for Data Issues: Ensure that there are no data integrity issues that might be causing the problem. This may involve checking for missing or incorrect data related to the claim/request.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to the claims or requests you are working with, as they may provide additional insights into the status management process.
  User Roles and Authorizations: Ensure that the user attempting the status change has the necessary authorizations to perform the action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.