How To Fix HRESS_CLMS_MSG671 - Request(&1) Invalid Status while creation. Save as draft

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 671

• Message text: Request(&1) Invalid Status while creation. Save as draft

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG671 - Request(&1) Invalid Status while creation. Save as draft ?

  The SAP error message HRESS_CLMS_MSG671, which states "Request(&1) Invalid Status while creation. Save as draft," typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with requests related to employee claims or leave management.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Invalid Request Status: The request you are trying to create or save as a draft may have an invalid status. This can happen if the request is in a state that does not allow for further actions, such as being already submitted or processed.
  
  
  Configuration Issues: There may be configuration issues in the backend system that define the statuses of requests. If the status transitions are not properly set up, it can lead to this error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify the request, leading to a status that is not recognized.
  
  
  Data Inconsistencies: There may be inconsistencies in the data being submitted, such as missing mandatory fields or incorrect values that lead to an invalid status.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Request Status: Verify the status of the request you are trying to create. Ensure that it is in a valid state for creation or saving as a draft.
  
  
  Review Configuration: Consult with your SAP administrator or technical team to review the configuration settings related to request statuses. Ensure that the status transitions are correctly defined in the system.
  
  
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create or modify requests.
  
  
  Data Validation: Review the data being entered in the request form. Ensure that all mandatory fields are filled out correctly and that there are no inconsistencies in the data.
  
  
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or other related transactions that may help in troubleshooting.
  SAP Notes: Search for SAP Notes related to HRESS_CLMS_MSG671 for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.