How To Fix HRESS_CLMS_MSG672 - Request has reached the completed phase

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 672

• Message text: Request has reached the completed phase

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG672 - Request has reached the completed phase ?

  The SAP error message HRESS_CLMS_MSG672, which states "Request has reached the completed phase," typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with leave requests or other employee-related workflows.
  Cause:
  This error message indicates that the request you are trying to process (such as a leave request) has already been completed. This means that the request has gone through all necessary approval processes and has reached its final status. As a result, any further actions on this request (like editing or deleting) are not allowed.
  Solution:
  To resolve this issue, consider the following steps:
  
  
  Check Request Status: Verify the status of the request in the system. If it is indeed completed, you will not be able to make changes to it. You can view the status in the relevant application (e.g., leave request overview).
  
  
  Create a New Request: If you need to make changes or submit a new request, you will need to create a new leave request or action instead of trying to modify the completed one.
  
  
  Consult with HR or Admin: If you believe there is an error or if you need to make changes to a completed request, contact your HR department or system administrator. They may have the necessary permissions to make adjustments or provide further assistance.
  
  
  Review Workflow Configuration: If this error is occurring frequently and is causing issues for multiple users, it may be worth reviewing the workflow configuration in SAP to ensure that it is set up correctly.
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to this error message. SAP's support portal may have additional information or patches that could address underlying issues.
  User Training: Ensure that users are trained on how to properly submit and manage requests within the SAP system to minimize confusion regarding request statuses.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the error message HRESS_CLMS_MSG672 effectively.