How To Fix HRESS_CLMS_MSG667 - Invalid action on the request(&1).

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 667

• Message text: Invalid action on the request(&1).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG667 - Invalid action on the request(&1). ?

  The SAP error message HRESS_CLMS_MSG667 with the description "Invalid action on the request(&1)" typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with requests related to leave management, claims, or other employee-related actions.
  Cause:
  This error can arise due to several reasons, including:
  
  
  Invalid Request State: The action you are trying to perform on a request is not valid for its current state. For example, if you are trying to approve a request that has already been approved or rejected.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the request.
  
  
  Configuration Issues: There may be a misconfiguration in the workflow or the process that governs the request handling.
  
  
  Data Integrity Issues: The request data may be corrupted or incomplete, leading to an invalid action.
  
  
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or the specific version you are using.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Request Status: Verify the current status of the request you are trying to act upon. Ensure that the action you are attempting is valid for that status.
  
  
  Review Authorizations: Ensure that the user has the necessary permissions to perform the action. You may need to consult with your SAP security team to check the user's roles and authorizations.
  
  
  Consult Configuration: Review the configuration settings related to the request type in the SAP system. Ensure that the workflow and process settings are correctly defined.
  
  
  Data Validation: Check the data associated with the request for any inconsistencies or missing information. Correct any issues found.
  
  
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and others that may be involved in the process.
  Documentation: Review the official SAP documentation for Employee Self-Service and Manager Self-Service for guidance on request handling and common issues.
  User Training: Ensure that users are trained on the correct procedures for submitting and managing requests to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.