How To Fix HRESS_CLMS_MSG664 - &2 Request(&1) cannot be deleted when the status is &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 664

• Message text: &2 Request(&1) cannot be deleted when the status is &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG664 - &2 Request(&1) cannot be deleted when the status is &3 ?

  The SAP error message HRESS_CLMS_MSG664 indicates that a specific request (identified by &1) cannot be deleted because its status is &3. This error typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with leave requests or other types of employee-related requests.
  Cause:
  The error is caused by the fact that the request you are trying to delete is in a status that does not allow for deletion. Common statuses that might prevent deletion include:
  
  Approved: The request has already been approved and is likely in the process of being executed.
  In Process: The request is currently being processed and cannot be deleted until it is completed or canceled.
  Rejected: Depending on the configuration, some systems may not allow deletion of rejected requests.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Status: Review the status of the request. If it is in a status that does not allow deletion, you will need to take appropriate action based on that status.
  
  
  Cancel the Request: If the request is in a status that allows for cancellation (e.g., "In Process"), you may need to cancel it instead of deleting it. Look for a "Cancel" option in the application.
  
  
  Contact Administrator: If you believe the request should be deletable or if you are unsure about the status, contact your SAP system administrator or HR department for assistance. They may have the necessary permissions to change the status or delete the request.
  
  
  Review Configuration: If you have administrative access, review the configuration settings for the request types in question. There may be specific settings that dictate which statuses allow for deletion.
  
  
  Documentation: Refer to SAP documentation or support notes related to the specific module you are working with (e.g., SAP HCM) for more detailed guidance on handling requests and statuses.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to leave requests or employee requests (e.g., PA30 for maintaining HR master data).
  User Roles: Ensure that you have the appropriate user roles and permissions to perform the actions you are attempting.
  
  By following these steps, you should be able to address the error message HRESS_CLMS_MSG664 effectively.