How To Fix HRESS_CLMS_MSG656 - Mismatch in the reference number(&1) and the transaction data(&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 656

• Message text: Mismatch in the reference number(&1) and the transaction data(&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG656 - Mismatch in the reference number(&1) and the transaction data(&2) ?

  The SAP error message HRESS_CLMS_MSG656 indicates a mismatch between the reference number and the transaction data in the context of a claim or expense report. This error typically arises in the SAP Human Capital Management (HCM) module, particularly in the area of travel and expense management.
  Cause:
  The error can occur due to several reasons, including:
  
  Data Entry Errors: The reference number entered does not match the expected format or value associated with the transaction data.
  System Configuration Issues: There may be inconsistencies in the configuration settings related to the handling of reference numbers and transaction data.
  Database Integrity Issues: There could be issues with the underlying database where the reference number and transaction data are stored, leading to mismatches.
  User Authorization: The user may not have the necessary permissions to access or modify the transaction data associated with the reference number.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Verify Input Data: Check the reference number and ensure it is correctly entered. Compare it with the transaction data to confirm they match.
  Check Configuration Settings: Review the configuration settings in the SAP system related to expense claims and reference numbers. Ensure that they are set up correctly.
  Database Consistency Check: If you have access, run a consistency check on the database to identify any discrepancies between the reference numbers and transaction data.
  User Permissions: Ensure that the user has the appropriate permissions to access and modify the transaction data. If necessary, consult with your SAP security administrator.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction data for a more in-depth analysis.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as PR05 for travel expenses or HRESS_CLAIM for claims management.
  SAP Notes: Search for SAP Notes related to HRESS_CLMS_MSG656 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.