How To Fix HRESS_CLMS_MSG658 - Mismatch in the employee number in reference(&1) and transaction data(&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 658

• Message text: Mismatch in the employee number in reference(&1) and transaction data(&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG658 - Mismatch in the employee number in reference(&1) and transaction data(&2) ?

  The SAP error message HRESS_CLMS_MSG658 indicates a mismatch between the employee number referenced in a specific context (like a claim or request) and the employee number associated with the transaction data. This typically occurs in the context of employee self-service (ESS) or manager self-service (MSS) applications, particularly when dealing with claims, leave requests, or other employee-related transactions.
  Cause:
  
  Data Entry Error: The employee number entered in the transaction does not match the employee number in the reference document (e.g., a claim or request).
  Data Synchronization Issues: There may be a delay or issue in the synchronization of employee data between different modules or systems.
  Incorrect Reference: The reference document may have been created for a different employee, leading to a mismatch.
  Changes in Employee Data: If an employee's number has changed (e.g., due to a reorganization or data correction), existing transactions may still reference the old number.
  
  Solution:
  
  Verify Employee Numbers: Check the employee number in the transaction against the employee number in the reference document. Ensure they match.
  Correct Data Entry: If there was a manual entry error, correct the employee number in the transaction.
  Check Reference Document: Ensure that the reference document is indeed meant for the employee in question. If not, create a new transaction with the correct reference.
  Data Synchronization: If the issue is due to data synchronization, ensure that all relevant systems are updated and synchronized. This may involve running background jobs or reports to refresh data.
  Consult with HR or IT: If the problem persists, consult with your HR or IT department to investigate any underlying issues with employee data management or system configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee details.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify the relevant employee data.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the HRESS_CLMS_MSG658 error in SAP.