How To Fix HRESS_CLMS_MSG655 - Error while inserting claim record &1 in cluster for employee &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 655

• Message text: Error while inserting claim record &1 in cluster for employee &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG655 - Error while inserting claim record &1 in cluster for employee &2 ?

  The SAP error message HRESS_CLMS_MSG655 indicates that there was an error while trying to insert a claim record into the cluster for a specific employee. This error typically occurs in the context of the SAP Human Resources (HR) module, particularly when dealing with employee claims or expense reimbursements.
  Possible Causes:
  
  Data Integrity Issues: The data being inserted may not meet the required format or constraints. This could include missing mandatory fields, incorrect data types, or invalid references.
  Authorization Issues: The user attempting to perform the operation may not have the necessary authorizations to insert records into the cluster.
  Cluster Table Issues: There may be issues with the cluster table itself, such as corruption or misconfiguration.
  System Configuration: Incorrect configuration settings in the HR module or related components may lead to this error.
  Concurrency Issues: If multiple processes are trying to access or modify the same data simultaneously, it could lead to conflicts.
  
  Solutions:
  
  Check Data Validity: Review the data being inserted for completeness and correctness. Ensure that all mandatory fields are filled and that the data adheres to the expected formats.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the operation. This may involve checking roles and authorizations in the SAP system.
  Check Cluster Table: Investigate the cluster table for any inconsistencies or corruption. You may need to consult with your SAP Basis team to perform a check or repair.
  Configuration Review: Verify the configuration settings in the HR module to ensure they are set up correctly. This may involve checking the customizing settings related to claims processing.
  Debugging: If the issue persists, consider using the SAP debugger to trace the execution and identify the exact point of failure. This may provide more insight into the underlying cause.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message. There may be known issues or updates that can resolve the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or PC00_MXX_CLAIM (for claims processing) to navigate through employee records and claims.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to the HR module and claims processing for best practices and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.