How To Fix HRESS_CLMS_MSG628 - Invalid outcome code on &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 628

• Message text: Invalid outcome code on &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG628 - Invalid outcome code on & ?

  The SAP error message HRESS_CLMS_MSG628 with the description "Invalid outcome code on &" typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with claims or requests related to employee benefits, leave, or other HR-related processes.
  Cause:
  The error usually indicates that there is an issue with the outcome code being processed in the system. This could be due to several reasons, including:
  
  Incorrect Configuration: The outcome code being referenced may not be correctly configured in the system or may not exist in the relevant configuration tables.
  Data Entry Error: There may be a typo or incorrect entry in the form or transaction that is being processed.
  Missing Authorizations: The user may not have the necessary authorizations to process the specific outcome code.
  System Bugs or Inconsistencies: There may be bugs in the system or inconsistencies in the data that lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the outcome code is correctly defined in the relevant configuration settings. This may involve checking the customizing settings in the SAP system (transaction SPRO) for the specific HR module you are working with.
  Ensure that the outcome code is valid and active.
  
  
  
  Review Data Entry:
  
  Double-check the data entered in the transaction or form to ensure there are no typos or incorrect values.
  If applicable, ensure that the correct process flow is being followed.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action associated with the outcome code. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with. There may be known issues or additional guidance available.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the error is occurring and what specific outcome code is causing the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SE80 (Object Navigator) or SE37 (Function Module).
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the HRESS_CLMS_MSG628 error in your SAP system.