How To Fix HRESS_CLMS_MSG615 - No values found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 615

• Message text: No values found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG615 - No values found ?

  The SAP error message HRESS_CLMS_MSG615 ("No values found") typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee claims or similar functionalities. This error indicates that the system could not find any relevant data or values for the operation you are trying to perform.
  Causes:
  
  
  Data Absence: The most common cause is that there are no entries in the database for the specific criteria you are using. This could be due to:
  
  No claims have been created for the employee.
  The employee does not have the necessary authorizations or roles assigned.
  The data might not have been properly entered or saved in the system.
  
  
  
  Incorrect Selection Criteria: The filters or selection criteria you are using to retrieve data may be too restrictive or incorrect, leading to no results being found.
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of data, such as missing customizing settings for the claims management module.
  
  
  Authorization Issues: The user may not have the necessary permissions to view the data related to claims.
  
  
  Solutions:
  
  
  Check Data Entries: Verify that there are indeed entries in the system for the employee or the specific claim you are trying to access. You can do this by checking the relevant infotypes or tables.
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using are correct and not overly restrictive. Try broadening the search parameters to see if any data can be retrieved.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to access the claims data. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  Configuration Review: If you suspect a configuration issue, consult with your SAP HCM administrator or a consultant to review the settings related to claims management.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  SAP Notes: Look for any relevant SAP Notes or updates that might address this specific error message. SAP frequently releases patches and notes that can resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in HCM, such as PA20 (Display HR Master Data) or PC00_MXX_CLAIM (for claims management).
  Documentation: Review SAP documentation related to claims management and employee data to ensure that you are following the correct procedures.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.