How To Fix HRESS_CLMS_MSG164 - Unable to determine domain values for request status

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 164

• Message text: Unable to determine domain values for request status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG164 - Unable to determine domain values for request status ?

  The SAP error message HRESS_CLMS_MSG164 ("Unable to determine domain values for request status") typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with requests related to leave, travel, or other employee-related processes.
  Cause:
  This error can arise due to several reasons, including:
  
  
  Missing Configuration: The domain values for the request status may not be properly configured in the system. This can happen if the necessary customizing settings for the relevant infotypes or processes are incomplete or missing.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process the request status, leading to the inability to retrieve the domain values.
  
  
  Data Inconsistencies: There may be inconsistencies or missing entries in the relevant tables that store the status values, which can prevent the system from determining the correct domain values.
  
  
  System Bugs or Issues: Occasionally, this error can be caused by bugs in the SAP system or issues related to specific versions or patches.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the domain values for the request status are correctly configured in the relevant customizing settings. This can typically be found in the SPRO transaction under the relevant modules (e.g., Personnel Management, Employee Self-Service).
  Verify that the necessary infotypes and their statuses are correctly defined.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization roles to ensure they have the necessary permissions to access the request status. You may need to consult with your SAP security team to verify and adjust the roles as needed.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant tables (e.g., T5H0A, T5H0B) to ensure that all necessary entries exist and are correctly maintained.
  You can use transaction codes like SE11 or SE16 to view the relevant tables and check for missing or incorrect entries.
  
  
  
  System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and support packages. Sometimes, applying the latest updates can resolve known issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be specific fixes or recommendations provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPRO (Customizing), SU53 (Authorization Check), and SE11/SE16 (Data Dictionary/Table View).
  Documentation: Review SAP documentation related to Employee Self-Service and Manager Self-Service for additional insights into configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the HRESS_CLMS_MSG164 error in your SAP system.