How To Fix HREFIGB045 - National Insurance number not provided


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HREFIGB - Messages for Electronic-Filing

  • Message number: 045

  • Message text: National Insurance number not provided

  • Show details Hide details
  • What causes this issue?

    A National Insurance number has not been provided on this incoming
    record.

    System Response

    The system has been unable to match the incoming record to an employee
    as the employee's National Insurance number is missing from this record.
    The system tries to make use of the works number on the incoming form to
    match the record with an existing employee. However, the works number
    provided is not in the correct SAP personnel number format.
    <ZH><ZU>Note</></>:
    The works number provided must conform to the SAP personnel number
    format. A personnel number contains only numbers and has a maximum
    length of 8 digits. Any works number provided that does not conform to
    this standard cannot be used to match with an employee record.
    <ZU>Examples for valid and invalid works numbers</>:
    833259 is valid
    00833259 is valid
    ABC00833259 is invalid (as it contains letters and is too long)
    900833259 is invalid (as it contains 9 digits and is therefore too
    long)

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HREFIGB045 - National Insurance number not provided ?

    The SAP error message HREFIGB045, which indicates that a National Insurance number has not been provided, typically arises in the context of payroll processing or employee data management in the UK. This error is relevant when the system requires a valid National Insurance number for an employee, which is essential for tax and social security purposes.

    Cause:

    1. Missing Data: The most common cause of this error is that the employee's National Insurance number has not been entered into the system.
    2. Incorrect Configuration: There may be issues with the configuration of the payroll or employee data management settings that require a National Insurance number.
    3. Data Migration Issues: If data has been migrated from another system, the National Insurance number may not have been transferred correctly.

    Solution:

    1. Enter the National Insurance Number:

      • Navigate to the employee's master data in SAP (usually through transaction code PA30).
      • Ensure that the National Insurance number is entered in the relevant field (often found under the "Personal Data" or "UK Payroll" infotype).
      • Save the changes.
    2. Check Configuration:

      • Review the payroll configuration settings to ensure that the system is set up to require a National Insurance number for employees in the UK.
      • Consult with your SAP HR configuration team if necessary.
    3. Data Validation:

      • If the employee's National Insurance number is known but still causing issues, validate the format and ensure it adheres to the correct structure (two prefix letters, six digits, and a suffix letter).
      • Check for any leading or trailing spaces in the data entry.
    4. Review Data Migration:

      • If the error occurred after a data migration, verify that the National Insurance numbers were included in the migration process.
      • Correct any discrepancies in the data.

    Related Information:

    • National Insurance Number Format: The National Insurance number typically follows the format: AB123456C.
    • Importance: The National Insurance number is crucial for calculating employee contributions to National Insurance, which affects their eligibility for certain benefits and pensions.
    • SAP Documentation: Refer to SAP Help Portal or your organization's SAP documentation for specific guidance on handling employee data and payroll processing.

    If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.

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