How To Fix HREFIGB020 - Form updates more than one infotype; select all related records

SAP Error Message - Details

• Message type: E = Error

• Message class: HREFIGB - Messages for Electronic-Filing

• Message number: 020

• Message text: Form updates more than one infotype; select all related records

What causes this issue?

As the selected form updates more than one infotype, more than one
record exists in the work list.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

From the work list, select all related records (as they must be updated
together).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HREFIGB020 - Form updates more than one infotype; select all related records ?

  The SAP error message HREFIGB020 typically occurs when you are trying to update multiple infotypes for a personnel record in a single action, but the system requires you to select all related records before proceeding. This error is common in HR-related transactions where multiple infotypes are involved, such as when updating employee data.
  Cause:
  The error arises because the system detects that the update operation affects more than one infotype, and it requires the user to explicitly select all relevant records to ensure data integrity. This is a safeguard to prevent partial updates that could lead to inconsistencies in the employee's data.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review the Infotypes: Check which infotypes you are trying to update. Make sure you understand the relationships between them.
  
  
  Select All Related Records: When prompted by the error message, ensure that you select all the infotypes that are related to the update you are trying to perform. This may involve checking boxes or selecting multiple entries in the interface.
  
  
  Perform the Update Again: After selecting all related records, attempt the update operation again. The system should now allow you to proceed without generating the error.
  
  
  Use Transaction Codes: If you are using a specific transaction code (like PA30 for infotype maintenance), ensure you are following the correct steps for updating multiple infotypes.
  
  
  Consult Documentation: If you are unsure about which infotypes are related or how to select them, refer to SAP documentation or your organization's SAP HR guidelines.
  
  
  Related Information:
  
  Infotypes: In SAP HR, infotypes are data structures that store employee-related information. Each infotype corresponds to a specific type of data (e.g., personal data, payroll data, etc.).
  Data Integrity: The requirement to select all related records is crucial for maintaining data integrity within the HR module.
  SAP Notes: Check for any relevant SAP Notes or updates that might address this error or provide additional guidance.
  User Permissions: Ensure that you have the necessary permissions to update the infotypes in question, as restrictions can also lead to errors.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.