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Message type: E = Error
Message class: HREFIGB - Messages for Electronic-Filing
Message number: 007
Message text: Employee with NI no &1 could not be matched to a personnel number
The system tried to match the National Insurance number &V1& with an
employee record. However, no match was found.
The system rejects this record since no system match could be made.
Investigate why the National Insurance number cannot be matched.
If the error is due to an incorrect entry in your SAP system, correct
the employee's record and perform the check again so that a match can be
found.
If the error occured because an incorrect National Insurance number was
set in the electronic file, contact the Inland Revenue.
Error message extract from SAP system. Copyright SAP SE.
HREFIGB007
- Employee with NI no &1 could not be matched to a personnel number ?The SAP error message HREFIGB007 indicates that the system is unable to match an employee with a National Insurance (NI) number to a personnel number in the SAP system. This can occur in various scenarios, such as during payroll processing, data uploads, or when integrating with external systems.
Causes:
- Missing Personnel Number: The employee with the specified NI number does not have an associated personnel number in the SAP system.
- Incorrect NI Number: The NI number provided may be incorrect or not formatted properly.
- Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., HR systems, payroll systems).
- Employee Status: The employee may not be active or may have been terminated, leading to the inability to match the NI number.
- Configuration Issues: There may be configuration issues in the SAP system that prevent proper mapping of NI numbers to personnel numbers.
Solutions:
- Verify NI Number: Check the NI number for accuracy and ensure it is correctly entered in the system.
- Check Personnel Records: Look up the employee in the SAP system to confirm that they have a valid personnel number assigned.
- Update Employee Data: If the employee does not have a personnel number, you may need to create a personnel record for them in the system.
- Review Employee Status: Ensure that the employee is active and has not been terminated or deactivated in the system.
- Data Reconciliation: If there are discrepancies between systems, perform a data reconciliation to ensure that all records are consistent and up to date.
- Consult Configuration Settings: Review the configuration settings in the SAP system related to employee data and NI number mapping to ensure they are set up correctly.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.
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