How To Fix HRECM00PROCTRACKING228 - The employee is no longer eligible for review item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRECM00PROCTRACKING -

• Message number: 228

• Message text: The employee is no longer eligible for review item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRECM00PROCTRACKING228 - The employee is no longer eligible for review item &1 ?

  The SAP error message HRECM00PROCTRACKING228, which states "The employee is no longer eligible for review item &1," typically occurs in the context of performance management or employee review processes within the SAP SuccessFactors or SAP HCM modules. This error indicates that the employee in question does not meet the criteria for the specified review item, which could be due to various reasons.
  Causes:
  
  Eligibility Criteria Not Met: The employee may not meet the eligibility criteria set for the review item, such as tenure, job role, or performance rating.
  Status Changes: The employee's status may have changed (e.g., they may have left the company, been transferred, or their role may have changed) since the review process was initiated.
  Configuration Issues: There may be configuration settings in the performance management module that restrict eligibility based on certain parameters.
  Review Item Settings: The specific review item may have settings that exclude certain employees based on predefined rules.
  
  Solutions:
  
  Check Eligibility Criteria: Review the eligibility criteria for the specific review item to ensure that the employee meets all necessary conditions.
  Employee Status Verification: Verify the current status of the employee in the system. If they have changed roles or left the company, they may no longer be eligible for the review.
  Review Configuration Settings: Consult with your SAP administrator or HR system manager to check the configuration settings for the performance management module. Ensure that the settings align with your organization's policies.
  Adjust Review Item Settings: If necessary, modify the settings of the review item to include the employee or to adjust the criteria for eligibility.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check SAP's support portal for any notes or articles related to this error message for additional troubleshooting steps or patches.
  User Forums and Communities: Engage with SAP user communities or forums where other users may have encountered and resolved similar issues.
  Training and Documentation: Ensure that HR personnel are trained on the performance management process and understand the eligibility criteria for review items.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to SAP support for further assistance.