How To Fix HRECM00PROCTRACKING102 - No notification was sent, because the org. unit has no eligible employees

SAP Error Message - Details

• Message type: E = Error

• Message class: HRECM00PROCTRACKING -

• Message number: 102

• Message text: No notification was sent, because the org. unit has no eligible employees

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRECM00PROCTRACKING102 - No notification was sent, because the org. unit has no eligible employees ?

  The SAP error message HRECM00PROCTRACKING102 indicates that a notification could not be sent because the organizational unit (org. unit) in question does not have any eligible employees associated with it. This error typically arises in the context of processes related to employee notifications, such as performance management, talent management, or other HR-related workflows.
  Cause:
  
  
  No Eligible Employees: The primary cause of this error is that the organizational unit specified does not have any employees who meet the criteria for the notification. This could be due to:
  
  The org. unit being empty (no employees assigned).
  Employees in the org. unit not meeting the eligibility criteria for the notification (e.g., they may not be active, may not have the required role, etc.).
  Incorrect configuration of the org. unit or employee records.
  
  
  
  Configuration Issues: There may be issues with how the organizational unit is set up in the system, or how employee eligibility is defined.
  
  
  Data Integrity Issues: There could be data integrity issues, such as incorrect employee assignments to the org. unit or missing employee records.
  
  
  Solution:
  
  
  Check Organizational Unit: Verify that the organizational unit in question has employees assigned to it. You can do this by navigating to the relevant organizational structure in SAP and checking the employee assignments.
  
  
  Review Employee Eligibility: Ensure that the employees in the org. unit meet the eligibility criteria for the notification. This may involve checking their status (active/inactive), roles, or any other criteria defined in the system.
  
  
  Update Employee Records: If there are employees who should be eligible but are not showing up, check their records for any discrepancies. Update their assignments or statuses as necessary.
  
  
  Configuration Review: Review the configuration settings related to notifications and eligibility criteria. Ensure that they are set up correctly and that there are no restrictions preventing notifications from being sent.
  
  
  Testing: After making any changes, test the notification process again to see if the issue is resolved.
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on organizational management and employee notifications.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (to view and manage organizational units) and PA20 (to view employee data).
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.