How To Fix HRECM00PROCTRACKING101 - An error occurred in sending the notification

SAP Error Message - Details

• Message type: E = Error

• Message class: HRECM00PROCTRACKING -

• Message number: 101

• Message text: An error occurred in sending the notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRECM00PROCTRACKING101 - An error occurred in sending the notification ?

  The SAP error message HRECM00PROCTRACKING101 indicates that there was an issue with sending a notification within the SAP system, particularly in the context of the SAP SuccessFactors or SAP HCM (Human Capital Management) modules. This error can occur for various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Email Configuration Issues: The system may not be properly configured to send emails. This could be due to incorrect SMTP settings or missing email server configurations.
  User Authorization: The user attempting to send the notification may not have the necessary authorizations or roles assigned to perform this action.
  System Errors: There may be temporary system issues or downtime affecting the notification service.
  Recipient Issues: The email address of the recipient may be invalid or not properly formatted.
  Network Issues: There could be network connectivity problems preventing the system from reaching the email server.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in the SAP system. Ensure that the email server details are correctly configured.
  Test the email configuration by sending a test email from the SAP system.
  
  
  
  Review User Authorizations:
  
  Check the roles and authorizations assigned to the user. Ensure that they have the necessary permissions to send notifications.
  
  
  
  Monitor System Status:
  
  Check for any ongoing system issues or maintenance activities that might affect the notification service.
  Review system logs for any related error messages that could provide more context.
  
  
  
  Validate Recipient Information:
  
  Ensure that the recipient's email address is valid and correctly formatted.
  If the recipient is an internal user, verify that their user profile is active and correctly set up.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the email server. Ensure that there are no firewall or routing issues blocking the communication.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SCOT (SAPconnect Administration) to check the configuration and status of the email sending process.
  Logs and Traces: Review application logs (transaction SLG1) for any additional error messages or details that can help diagnose the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.