How To Fix HRCMP00LTI072 - Personnel number &1, granting &2 of &3: number of granted awards unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: HRCMP00LTI - Messages for Long-Term Incentives

• Message number: 072

• Message text: Personnel number &1, granting &2 of &3: number of granted awards unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRCMP00LTI072 - Personnel number &1, granting &2 of &3: number of granted awards unknown ?

  The SAP error message HRCMP00LTI072 typically occurs in the context of personnel administration and compensation management within the SAP Human Capital Management (HCM) module. This error indicates that there is an issue with the granting of awards (such as bonuses or other forms of compensation) for a specific personnel number.
  Cause:
  The error message "number of granted awards unknown" suggests that the system is unable to determine the number of awards that have been granted to the specified personnel number. This could be due to several reasons, including:
  
  
  Missing Data: The relevant data for the personnel number may not be fully maintained in the system. This could include missing entries in the compensation or award tables.
  
  
  Configuration Issues: There may be issues with the configuration of the compensation management module, such as incorrect settings for award types or eligibility criteria.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or modify the award data for the specified personnel number.
  
  
  Technical Issues: There could be a bug or technical issue in the SAP system that is preventing the correct retrieval of award data.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Data Maintenance:
  
  Verify that all necessary data for the personnel number is correctly maintained in the system. This includes checking the employee's compensation records and ensuring that all relevant awards have been entered.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the compensation management module. Ensure that the award types and eligibility criteria are correctly set up.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to access or modify the award data has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the program or transaction that is generating the error to identify any underlying issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or fixes available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HCM, such as PA30 (Maintain HR Master Data) and PC00_MXX_CEDT (Compensation Management).
  Documentation: Review SAP documentation related to compensation management and award processing for additional insights and best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message HRCMP00LTI072.