How To Fix HRBPS00REQUEST110 - Employee &1 &2 is not eligible for this request type

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBPS00REQUEST - Message class for benefit request

• Message number: 110

• Message text: Employee &1 &2 is not eligible for this request type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBPS00REQUEST110 - Employee &1 &2 is not eligible for this request type ?

  The SAP error message HRBPS00REQUEST110 indicates that an employee is not eligible for a specific request type in the Business Partner Services (BPS) module. This error typically arises in the context of employee self-service (ESS) or manager self-service (MSS) scenarios when an employee attempts to submit a request that they do not have the necessary eligibility for.
  Causes:
  
  
  Eligibility Criteria Not Met: The employee may not meet the predefined criteria for the request type. This could be due to various factors such as:
  
  Employment status (e.g., part-time vs. full-time)
  Job role or position
  Length of service
  Specific organizational rules or policies
  
  
  
  Configuration Issues: There may be issues in the configuration of the request types in the SAP system. This includes:
  
  Incorrect settings in the configuration of the BPS module.
  Missing or incorrect assignment of eligibility rules to the request type.
  
  
  
  Data Inconsistencies: There could be inconsistencies in the employee's master data, such as:
  
  Incorrect employee status
  Missing information in the employee's profile
  
  
  
  Solutions:
  
  
  Check Eligibility Criteria: Review the eligibility criteria for the specific request type. Ensure that the employee meets all the necessary conditions. This may involve checking:
  
  Employment type
  Job classification
  Any other specific rules defined in the system
  
  
  
  Review Configuration Settings: If you have access to the configuration settings, check the following:
  
  Go to the relevant configuration area in SAP (usually under the IMG settings for HR).
  Verify that the eligibility rules for the request type are correctly defined and assigned.
  
  
  
  Correct Employee Data: Ensure that the employee's master data is accurate and up to date. This may involve:
  
  Checking the employee's status in the system.
  Updating any missing or incorrect information in the employee's profile.
  
  
  
  Consult with HR or IT Support: If you are unable to resolve the issue, it may be necessary to consult with your HR department or IT support team. They can provide insights into the specific configurations and rules applied in your organization.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee details.
  Authorization Issues: Sometimes, the error may also be related to authorization issues. Ensure that the employee has the necessary permissions to submit the request.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for specific eligibility rules related to the request type in question.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.