How To Fix HRBENUSCOBRA036 - No consistent dependent coverage exists for plan & / option &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBENUSCOBRA - Error Messages for Benefits - COBRA (US)

• Message number: 036

• Message text: No consistent dependent coverage exists for plan & / option &

Similar to message 037

What causes this issue?

When terminating COBRA-qualified dependents' coverage under the
employee's health plans, the system tries to adjust the dependent
coverage options so that they are consistent with the type(s) and
number(s) of family members, if any, who will remain covered with the
employee.
However, for plan &V1& / option &V2& no dependent coverage option could
be found with a definition consistent with the set of dependents
remaining covered after the COBRA qualifying event.

System Response

The original dependent coverage option is retained, although it is no
longer consistent with the type(s) and number(s) of dependents who are
still covered after the event.

How to fix this error?

Ensure that dependent coverage options are set up for all possible
combinations of dependent types and numbers in Benefits Customizing, in
the activities <LS>Define Dependent Coverage Options</> and <LS>Define
Minimum and Maximum Number of Dependents</>.
In the Customizing activity <LS>Assign Health Plan Attributes</>, make
sure that these dependent coverage options are assigned to the
combination of plan &V1& / option &V2&.
On the infotype <ZK>Health Plans</> (0167), manually adjust the
dependent coverage option of plan &V1& / option &V2& so that it is
consistent with the number(s) and type(s) of dependents who are still
covered on the infotype record after the COBRA qualifying event.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUSCOBRA036 - No consistent dependent coverage exists for plan & / option & ?

  The SAP error message HRBENUSCOBRA036 indicates that there is an inconsistency in the dependent coverage for a specific benefit plan or option in the COBRA (Consolidated Omnibus Budget Reconciliation Act) administration process. This error typically arises when the system cannot find a valid dependent coverage record that matches the criteria for the specified plan or option.
  Cause:
  
  Missing Dependent Coverage: The dependent for whom the COBRA coverage is being processed does not have an active or valid coverage record in the system.
  Incorrect Plan/Option: The plan or option specified may not be applicable to the dependent, or there may be a mismatch in the plan configuration.
  Data Entry Errors: There may be errors in the data entry for the dependent or the plan, such as incorrect dates, missing information, or incorrect relationships.
  Configuration Issues: The benefit plan may not be properly configured to allow for dependent coverage, or there may be issues with the eligibility rules.
  
  Solution:
  
  Verify Dependent Coverage: Check the dependent's coverage records in the system to ensure that they are active and correctly linked to the appropriate benefit plan.
  Check Plan/Option Configuration: Review the configuration of the benefit plan and options to ensure they are set up correctly and that the dependent is eligible for the specified plan.
  Correct Data Entry: Ensure that all relevant data for the dependent and the plan is entered correctly, including dates, relationships, and coverage types.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on COBRA administration and dependent coverage.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  Related Information:
  
  COBRA Regulations: Understanding COBRA regulations can help in ensuring compliance and proper handling of dependent coverage.
  SAP HR Module: Familiarity with the SAP HR module, particularly the benefits administration component, can aid in troubleshooting and resolving issues related to employee benefits.
  User Roles and Permissions: Ensure that the user processing the COBRA coverage has the necessary permissions to access and modify dependent coverage records.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRBENUSCOBRA036 error message.