How To Fix HRBENUSCOBRA037 - Several consistent dependent coverages exist for plan & / option &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBENUSCOBRA - Error Messages for Benefits - COBRA (US)

• Message number: 037

• Message text: Several consistent dependent coverages exist for plan & / option &

Similar to message 036

What causes this issue?

When terminating COBRA-qualified dependents' coverage under the
employee's health plans, the system tries to adjust the dependent
coverage options so that they are consistent with the type(s) and
number(s) of family members, if any, who will remain covered with the
employee.
However, for plan &V1& / option &V2& more than one dependent coverage
option was found with a definition consistent with the set of
dependents remaining covered after the COBRA qualifying event.

System Response

On the infotype <ZK>Health Plans</> (0167), the dependent coverage
option of plan &V1& / option &V2& is adjusted to the first consistent
value found, although this may not be the appropriate choice (for
example, the least expensive option).

How to fix this error?

You do not necessarily need to make any adjustments, since the
employee's <ZK>Health Plans</> records (infotype 0167) are still
consistent. However, to enable the system to find a single option that
is appropriate, we recommend that you set up unique dependent coverage
options for every given combination of dependent types and numbers as
follows:
Ensure that dependent coverage options are set up for all possible
combinations of dependent types and numbers in Benefits Customizing, in
the activities <LS>Define Dependent Coverage Options</> and <LS>Define
Minimum and Maximum Number of Dependents</>.
In the Customizing activity <LS>Assign Health Plan Attributes</>, make
sure that these dependent coverage options are assigned to the
combination of plan &V1& / option &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUSCOBRA037 - Several consistent dependent coverages exist for plan & / option & ?

  The SAP error message HRBENUSCOBRA037 typically occurs in the context of the COBRA (Consolidated Omnibus Budget Reconciliation Act) administration within the SAP HR module. This error indicates that there are multiple dependent coverages that are inconsistent for a specific plan and option. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Multiple Dependent Coverages: The error arises when there are several dependent coverages associated with a single plan and option, which may not be consistent with each other. This can happen if:
  
  The dependent coverages have different eligibility criteria.
  There are discrepancies in the coverage start and end dates.
  The dependent relationships are not properly defined in the system.
  
  
  
  Data Entry Errors: Incorrect data entry during the setup of employee benefits or during the COBRA event processing can lead to this error.
  
  
  Configuration Issues: The configuration of the benefits plans in SAP may not be set up correctly, leading to conflicts in dependent coverages.
  
  
  Solution:
  
  
  Review Dependent Coverages: Check the dependent coverages associated with the employee's plan and option. Ensure that there are no conflicting entries. You may need to:
  
  Verify the eligibility of each dependent.
  Ensure that the coverage dates are consistent.
  
  
  
  Correct Data Entries: If there are data entry errors, correct them in the system. This may involve:
  
  Updating the employee's benefit records.
  Ensuring that all dependent relationships are accurately reflected.
  
  
  
  Configuration Check: Review the configuration of the benefits plans in SAP. Ensure that:
  
  The plans and options are correctly defined.
  The eligibility rules for dependents are consistent across the plans.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling COBRA-related errors. This may provide insights into best practices for managing dependent coverages.
  
  
  Engage SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  Related Information:
  
  COBRA Administration: Understanding the COBRA regulations and how they apply to your organization can help in managing benefits effectively.
  SAP HR Module: Familiarity with the SAP HR module, especially the benefits administration component, is crucial for resolving such issues.
  Training and Documentation: Ensure that HR personnel are trained on the SAP system and have access to relevant documentation to minimize errors in data entry and configuration.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the HRBENUSCOBRA037 error effectively.