How To Fix HRBENUSCOBRA037 - Several consistent dependent coverages exist for plan & / option &

HRBENUSCOBRA037 - Overview

• Message type: E = Error

• Message class: HRBENUSCOBRA - Error Messages for Benefits - COBRA (US)

• Message number: 037

• Message text: Several consistent dependent coverages exist for plan & / option &

Similar to message 036

What causes this issue?

When terminating COBRA-qualified dependents' coverage under the
employee's health plans, the system tries to adjust the dependent
coverage options so that they are consistent with the type(s) and
number(s) of family members, if any, who will remain covered with the
employee.
However, for plan &V1& / option &V2& more than one dependent coverage
option was found with a definition consistent with the set of
dependents remaining covered after the COBRA qualifying event.

System Response

On the infotype <ZK>Health Plans</> (0167), the dependent coverage
option of plan &V1& / option &V2& is adjusted to the first consistent
value found, although this may not be the appropriate choice (for
example, the least expensive option).

How to fix this error?

You do not necessarily need to make any adjustments, since the
employee's <ZK>Health Plans</> records (infotype 0167) are still
consistent. However, to enable the system to find a single option that
is appropriate, we recommend that you set up unique dependent coverage
options for every given combination of dependent types and numbers as
follows:
Ensure that dependent coverage options are set up for all possible
combinations of dependent types and numbers in Benefits Customizing, in
the activities <LS>Define Dependent Coverage Options</> and <LS>Define
Minimum and Maximum Number of Dependents</>.
In the Customizing activity <LS>Assign Health Plan Attributes</>, make
sure that these dependent coverage options are assigned to the
combination of plan &V1& / option &V2&.

Error message extract from SAP system. Copyright SAP SE.

HRBENUSCOBRA037 - Details

• The SAP error message HRBENUSCOBRA037 typically occurs in the context of the COBRA (Consolidated Omnibus Budget Reconciliation Act) administration within the SAP HR module. This error indicates that there are multiple dependent coverages that are inconsistent for a specific plan and option. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  
  Multiple Dependent Coverages: The error arises when there are several dependent coverages associated with a single plan and option, which may not be consistent with each other. This can happen if:
  
  The dependent coverages have different eligibility criteria.
  There are discrepancies in the coverage start and end dates.
  The dependent relationships are not properly defined in the system.
  
  
  
  Data Entry Errors: Incorrect data entry during the setup of employee benefits or during the COBRA event processing can lead to this error.
  
  
  
  Configuration Issues: The configuration of the benefits plans in SAP may not be set up correctly, leading to conflicts in dependent coverages.
  
  
  
  Solution:
  
  
  Review