How To Fix HRBEN00PAYROLL010 - Error reading RGDIR for personnel number &.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00PAYROLL - Error messages for Benefits - Payroll

• Message number: 010

• Message text: Error reading RGDIR for personnel number &.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00PAYROLL010 - Error reading RGDIR for personnel number &. ?

  The SAP error message HRBEN00PAYROLL010 typically indicates an issue related to the reading of the RGDIR (Register Directory) for a specific personnel number in the context of payroll processing. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Causes:
  
  Missing or Incomplete Data: The personnel number may not have the necessary data in the RGDIR table, which could be due to missing infotypes or incomplete employee records.
  Authorization Issues: The user executing the payroll process may not have the required authorizations to access the RGDIR data for the specified personnel number.
  Configuration Issues: There may be configuration problems in the payroll schema or related settings that prevent the system from reading the RGDIR correctly.
  Data Consistency Issues: There could be inconsistencies in the data, such as incorrect entries or corruption in the database.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Personnel Data: Verify that the personnel number has all the required infotypes filled out correctly. Ensure that the RGDIR entries are complete and accurate.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the RGDIR data. This can be checked in the user roles and profiles.
  Configuration Review: Review the payroll configuration settings to ensure that everything is set up correctly. This includes checking the payroll schema and any related settings.
  Data Consistency Check: Run consistency checks on the employee data to identify and correct any inconsistencies. This can often be done using transaction codes like PA30 or PA40.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or database problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SE16 (Data Browser) to investigate the RGDIR table.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payroll processing and the RGDIR table for more context on how it functions within the payroll module.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.