How To Fix HRBEN00IDOC033 - Provider does not support transfer of stock purchase plan data

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00IDOC - Error messages for Benefits - Data transmission (IDOC)

• Message number: 033

• Message text: Provider does not support transfer of stock purchase plan data

What causes this issue?

You tried to initiate a data transfer to a provider including data on
stock purchase plans. However, in the partner profiles for this
provider (transaction WE20) you assigned the IDoc type <ZH>&V1&</> to
the message type <ZH>BENREP</> (<ZK>Benefits: Participation report</>).
This IDoc type does not include information on stock purchase plans.

System Response

The system does not allow you to transfer the data with the current
selection.

How to fix this error?

You can do either of the following:

Deselect the <ZK>Stock purchase plans</> indicator and transfer the
IDoc with information on health plans only.
ELSE
Deselect the <ZK>Stock purchase plans</> indicator and transfer the
IDoc with information on health plans and/or savings plans only.
ENDIF
If the provider <ZH>does</> support the transfer of information on
stock purchase plans, assign the IDoc type <ZH>BENEFIT3</> to message
type <ZK>BENREP</> in IDoc Customizing (transaction WE20).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00IDOC033 - Provider does not support transfer of stock purchase plan data ?

  The SAP error message HRBEN00IDOC033 indicates that the provider does not support the transfer of stock purchase plan data. This error typically occurs in the context of Human Resources (HR) and Benefits Administration when attempting to process an IDoc (Intermediate Document) related to employee benefits, specifically stock purchase plans.
  Cause:
  
  Configuration Issues: The system may not be properly configured to handle stock purchase plan data. This could be due to missing settings in the IDoc configuration or in the relevant HR module.
  Provider Limitations: The external system or provider you are trying to send the data to may not support stock purchase plan data. This could be due to the provider's system capabilities or the specific version of the integration.
  Data Mapping Issues: There may be issues with how the data is being mapped between SAP and the external system, leading to unsupported fields or formats.
  Version Compatibility: The version of the SAP system or the IDoc type being used may not be compatible with the provider's system.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the IDoc and ensure that the stock purchase plan data is enabled and correctly set up in both SAP and the external system.
  Consult Provider Documentation: Verify with the external provider's documentation to confirm whether they support stock purchase plan data. If they do not, you may need to find an alternative method to transfer this data or adjust your integration approach.
  Data Mapping Review: Ensure that the data being sent in the IDoc is correctly mapped and formatted according to the requirements of the external system. This may involve adjusting the IDoc structure or the data being sent.
  Update Systems: If there are known compatibility issues, consider updating either the SAP system or the external provider's system to a version that supports the required data transfer.
  Error Logs: Check the error logs for more detailed information about the failure. This can provide insights into what specific data or configuration is causing the issue.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types used for benefits data in SAP, such as HRBEN IDocs.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Integration Documentation: Review the integration documentation for both SAP and the external provider to ensure that all requirements are met.
  Support Channels: If the issue persists, consider reaching out to SAP support or the external provider's support team for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.