How To Fix HRBEN00IDOC035 - Provider does not support transfer of miscellaneous plan data

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00IDOC - Error messages for Benefits - Data transmission (IDOC)

• Message number: 035

• Message text: Provider does not support transfer of miscellaneous plan data

What causes this issue?

You tried to initiate a data transfer to a provider including data on
miscellaneous plans. However, in the partner profiles for this provider
(transaction WE20) you assigned the IDoc type <ZH>&V1&</> to the
message type <ZH>BENREP</> (<ZK>Benefits: Participation report</>).
This IDoc type does not include information on miscellaneous plans.

System Response

The system does not allow you to transfer the data with the current
selection.

How to fix this error?

You can do either of the following:

Deselect the <ZK>Miscellaneous plans</> indicator and transfer the IDoc
with information on health plans only.
ELSE
Deselect the <ZK>Miscellaneous plans</> indicator and transfer the IDoc
with information on health plans and/or savings plans only.
ENDIF
If the provider <ZH>does</> support the transfer of information on
miscellaneous plans, assign the IDoc type <ZH>BENEFIT3</> to message
type <ZK>BENREP</> in IDoc Customizing (transaction WE20).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00IDOC035 - Provider does not support transfer of miscellaneous plan data ?

  The SAP error message HRBEN00IDOC035 indicates that the provider does not support the transfer of miscellaneous plan data. This error typically occurs during the processing of IDocs (Intermediate Documents) related to benefits administration in SAP HR (Human Resources) when the system attempts to transfer data that is not supported by the receiving system or provider.
  Cause:
  
  Unsupported Data Type: The IDoc may contain data related to miscellaneous plans that the receiving system or provider does not recognize or support.
  Configuration Issues: There may be configuration settings in the SAP system or the receiving system that do not allow for the transfer of certain types of benefit data.
  Mapping Issues: The mapping of the IDoc segments to the receiving system's expected format may be incorrect or incomplete.
  Version Mismatch: The version of the IDoc being sent may not be compatible with the receiving system.
  
  Solution:
  
  Check IDoc Structure: Review the structure of the IDoc being sent to ensure that it does not contain unsupported segments or fields. You can use transaction WE02 or WE05 to analyze the IDoc.
  Consult Documentation: Refer to the documentation of the receiving system to understand what types of data it supports and ensure that the IDoc conforms to those requirements.
  Adjust Configuration: If the receiving system is supposed to support miscellaneous plan data, check the configuration settings in both the SAP system and the receiving system to ensure they are set up correctly.
  Update Mapping: If there are mapping issues, work with your technical team to update the mapping of the IDoc segments to match the expected format of the receiving system.
  Contact Provider: If the receiving system is a third-party provider, contact them to confirm whether they support the transfer of miscellaneous plan data and to get guidance on how to proceed.
  Testing: After making any changes, conduct thorough testing to ensure that the IDocs are processed correctly without errors.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types used for benefits data in SAP, such as HRBEN00.
  Transaction Codes: Use transaction codes like WE02, WE05, and WE19 for monitoring and testing IDocs.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling miscellaneous plan data.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.