How To Fix HRBEN00FMODULES214 - The status 'Not yet approved' is not permitted for this claim

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 214

• Message text: The status 'Not yet approved' is not permitted for this claim

What causes this issue?

You tried to change the status of a claim to <LS>Not yet approved</>.
Once a claim has been given a status other than <LS>Not yet approved
</>, you cannot reset to this status. This status is reserved for newly
entered claims.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the status of the claim to <LS>Approved</>, <LS>Rejected</>, or
<LS>Agreement given to rejection</> instead of <LS>Not yet approved</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES214 - The status 'Not yet approved' is not permitted for this claim ?

  The SAP error message HRBEN00FMODULES214 indicates that a specific claim or request in the SAP system has a status of "Not yet approved," which is not allowed for the action you are trying to perform. This error typically occurs in the context of benefits administration or employee claims processing within the SAP Human Capital Management (HCM) module.
  Cause:
  
  Claim Status: The claim you are trying to process has not been approved yet. The system is designed to prevent actions on claims that are still pending approval to ensure that only finalized claims are processed.
  Workflow Issues: There may be a workflow issue where the claim has not moved through the necessary approval stages.
  User Permissions: The user may not have the necessary permissions to approve or process claims that are not yet approved.
  
  Solution:
  
  Check Claim Status: Verify the status of the claim in the system. If it is indeed "Not yet approved," you will need to wait for the approval process to complete before proceeding.
  Approval Process: Ensure that the claim is routed through the appropriate approval workflow. If you are responsible for approving claims, check your tasks or notifications to see if there are pending approvals.
  Contact Administrator: If you believe the claim should be approved or if there is a delay in the approval process, contact your HR or system administrator for assistance.
  Review Permissions: If you are trying to perform an action that requires higher permissions, ensure that you have the necessary roles assigned to your user profile.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  Documentation: Review the SAP HCM documentation for details on the claims processing workflow and approval processes.
  Training: If you are new to the SAP system, consider undergoing training on the benefits administration module to better understand the workflow and approval processes.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary actions related to the claim.