How To Fix HRBEN00FMODULES147 - Employee's zip code lies outside the permitted group

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 147

• Message text: Employee's zip code lies outside the permitted group

What causes this issue?

The employee or a COBRA beneficiary is not eligible for a benefit plan
since his/her ZIP code is not within the set of values or value ranges
that permit eligibility according to the plan policy.

System Response

The plan is automatically removed from the offer or appears as
non-eligible in the participation monitor.

How to fix this error?

Check that the ZIP code of the employee in the <ZK>Addresses</>
infotype (0006) or the ZIP code of the COBRA beneficiary in the <ZK>
Family/Related Person</> infotype (0021) is correct. If this is the
case, the person is not eligible. Cancel enrollment in this plan or
delimit participation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES147 - Employee's zip code lies outside the permitted group ?

  The SAP error message HRBEN00FMODULES147 indicates that the employee's zip code is outside the permitted group for a specific benefit plan or program. This error typically arises in the context of HR and benefits administration within SAP, particularly when dealing with employee benefits eligibility based on geographic location.
  Cause:
  
  Invalid Zip Code: The zip code entered for the employee does not match the predefined list of zip codes that are eligible for the specific benefit plan.
  Configuration Issues: The benefit plan may have been configured with specific geographic restrictions that do not include the employee's zip code.
  Data Entry Errors: There may be a typographical error in the zip code entered for the employee.
  Changes in Eligibility: The eligibility criteria for the benefit plan may have changed, and the employee's current zip code no longer qualifies.
  
  Solution:
  
  Verify Zip Code: Check the employee's zip code for accuracy. Ensure that it is entered correctly in the system.
  Check Eligibility Criteria: Review the eligibility criteria for the benefit plan to confirm which zip codes are permitted. This can usually be found in the configuration settings of the benefit plan.
  Update Employee Data: If the employee has moved, update their address and zip code in the system to reflect their current location.
  Consult with HR/Benefits Administrator: If the zip code is correct and should be eligible, consult with the HR or benefits administrator to see if there are any updates or changes to the benefit plan that need to be made.
  Adjust Configuration: If necessary, the configuration of the benefit plan may need to be adjusted to include the employee's zip code. This typically requires access to the SAP configuration settings and should be done by someone with the appropriate permissions.
  
  Related Information:
  
  SAP HR Module: This error is related to the SAP Human Resources (HR) module, specifically in the area of benefits administration.
  Benefit Plans: Each benefit plan may have specific geographic restrictions based on the company's policies or state regulations.
  User Roles: Ensure that the user attempting to resolve the issue has the necessary permissions to view and edit employee data and benefit plan configurations.
  Documentation: Refer to SAP documentation or user manuals for detailed steps on how to manage employee benefits and eligibility criteria.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support or your internal IT department for further investigation.