How To Fix HRBEN00FMODULES145 - Address of family member/related person could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 145

• Message text: Address of family member/related person could not be determined

What causes this issue?

The system tried to determine the address of an employee's family
member/related person. This information is inferred either from the
individual's personal data on the <ZK>Family/Related Person</> infotype
(0021/0106) or by using the employee's address from the <ZK>Addresses
</> infotype (0006). However, no valid address information is available
on either infotype on the given key date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the family member/related person in question resides at an address
different from the employee's, enter the individual's address on the
<ZK>Family/Related Person</> infotype (0021/0106). If not, enter the
employee's address on the <ZK>Addresses</> infotype (0006) using the
appropriate address type (for example, <LS>Permanent residence</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES145 - Address of family member/related person could not be determined ?

  The SAP error message HRBEN00FMODULES145 indicates that the system is unable to determine the address of a family member or related person in the context of HR (Human Resources) benefits administration. This error typically arises during processes such as benefits enrollment, where the system needs to access the address information of dependents or related persons.
  Causes:
  
  Missing Address Data: The family member or related person may not have an address recorded in the system.
  Incorrect Data Entry: There may be errors in the data entry for the family member or related person, such as incorrect or incomplete information.
  Configuration Issues: There could be issues with the configuration of the HR module, particularly in the infotype settings related to family members or dependents.
  Authorization Issues: The user may not have the necessary permissions to access the address data for the family member or related person.
  
  Solutions:
  
  
  Check Address Data:
  
  Navigate to the relevant infotype (e.g., Infotype 0021 for family members) and verify that the address information for the family member or related person is correctly entered and complete.
  Ensure that the address fields are filled out properly.
  
  
  
  Correct Data Entry:
  
  If there are any discrepancies or missing information, update the records with the correct address details.
  Ensure that all required fields are filled in.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP HR module to ensure that the infotypes related to family members and their addresses are set up correctly.
  Consult with your SAP HR administrator or consultant to verify that the system is configured to handle family member addresses appropriately.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to view and edit the address information of family members or related persons.
  If needed, consult with your SAP security administrator to review and adjust user roles and permissions.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like SE80 or SE37 to debug the program or function module that is generating the error. This may require technical expertise.
  
  
  
  Related Information:
  
  
  Infotypes: Familiarize yourself with relevant infotypes such as:
  
  Infotype 0021 (Family Member/Related Person)
  Infotype 0006 (Addresses)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  
  
  Documentation: Review SAP documentation related to HR benefits administration for additional context on how family member data is managed.
  
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an SAP HR expert for further assistance.