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Message type: E = Error
Message class: HRAU_SUST - HR AU: Message Class for Super Stream
Message number: 019
Message text: Payment record Amount is missing.
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HRAU_SUST019
- Payment record Amount is missing. ?The SAP error message HRAU_SUST019, which states "Payment record Amount is missing," typically occurs in the context of payroll processing or financial transactions within the SAP system. This error indicates that a payment record is expected to have an amount associated with it, but the system has detected that this amount is missing.
Causes:
- Incomplete Data Entry: The payment record may not have been fully populated with the necessary information, particularly the amount field.
- Configuration Issues: There may be issues with the configuration of the payroll or payment processing module that leads to missing amounts.
- Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing data in the payment records.
- User Error: Users may inadvertently skip entering the payment amount during transaction processing.
Solutions:
- Check Payment Records: Review the payment records in the system to ensure that all required fields, especially the amount, are filled in correctly.
- Data Entry Validation: Implement validation checks in the data entry process to ensure that amounts are not left blank.
- Configuration Review: Consult with your SAP configuration team to ensure that the payroll or payment processing settings are correctly set up to require an amount.
- Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
- Reprocess Transactions: If the error occurred during a batch process, consider reprocessing the affected transactions after correcting the missing data.
- User Training: Provide training to users on the importance of entering all required fields, including payment amounts, to prevent future occurrences.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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