How To Fix HRAU_SUST019 - Payment record Amount is missing.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRAU_SUST - HR AU: Message Class for Super Stream

  • Message number: 019

  • Message text: Payment record Amount is missing.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRAU_SUST019 - Payment record Amount is missing. ?

    The SAP error message HRAU_SUST019, which states "Payment record Amount is missing," typically occurs in the context of payroll processing or financial transactions within the SAP system. This error indicates that a payment record is expected to have an amount associated with it, but the system has detected that this amount is missing.

    Causes:

    1. Incomplete Data Entry: The payment record may not have been fully populated with the necessary information, particularly the amount field.
    2. Configuration Issues: There may be issues with the configuration of the payroll or payment processing module that leads to missing amounts.
    3. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing data in the payment records.
    4. User Error: Users may inadvertently skip entering the payment amount during transaction processing.

    Solutions:

    1. Check Payment Records: Review the payment records in the system to ensure that all required fields, especially the amount, are filled in correctly.
    2. Data Entry Validation: Implement validation checks in the data entry process to ensure that amounts are not left blank.
    3. Configuration Review: Consult with your SAP configuration team to ensure that the payroll or payment processing settings are correctly set up to require an amount.
    4. Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    5. Reprocess Transactions: If the error occurred during a batch process, consider reprocessing the affected transactions after correcting the missing data.
    6. User Training: Provide training to users on the importance of entering all required fields, including payment amounts, to prevent future occurrences.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PA30 for employee master data, PC00_MXX_CALC for payroll processing) to navigate and troubleshoot effectively.
    • Documentation: Review SAP documentation related to payroll processing and payment records for best practices and guidelines.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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