How To Fix HRAU_SUST018 - Payment Bpay Biller Code is missing for BPAY payment method


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRAU_SUST - HR AU: Message Class for Super Stream

  • Message number: 018

  • Message text: Payment Bpay Biller Code is missing for BPAY payment method

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRAU_SUST018 - Payment Bpay Biller Code is missing for BPAY payment method ?

    The SAP error message HRAU_SUST018 indicates that there is a missing BPAY Biller Code for a payment method configured for BPAY transactions. This error typically arises in the context of financial transactions where BPAY is used as a payment method in Australia.

    Cause:

    The error occurs when:

    1. The payment method for BPAY is not properly configured in the system.
    2. The Biller Code, which is essential for processing BPAY payments, is not assigned to the relevant Business Partner (BP) or is missing in the payment method configuration.
    3. There may be a data entry error or oversight in the configuration settings.

    Solution:

    To resolve the error, follow these steps:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in your SAP system.
      • Ensure that the BPAY payment method is correctly set up and that the Biller Code is specified.
    2. Assign Biller Code:

      • Navigate to the Business Partner (BP) master data where the payment method is assigned.
      • Ensure that the Biller Code is entered in the relevant fields for the BPAY payment method.
    3. Review Business Partner Data:

      • Check the Business Partner details to confirm that all necessary information, including the Biller Code, is complete and accurate.
      • If the Biller Code is missing, you will need to obtain the correct Biller Code from the relevant financial institution or service provider and enter it.
    4. Testing:

      • After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
    5. Consult Documentation:

      • Refer to SAP documentation or your organization's internal guidelines for specific instructions on configuring payment methods and Business Partner data.

    Related Information:

    • BPAY is a popular electronic payment system in Australia that allows customers to pay bills through their bank.
    • The Biller Code is a unique identifier assigned to each biller, which is necessary for the payment to be processed correctly.
    • Ensure that your SAP system is up to date and that any relevant patches or updates have been applied, as this can sometimes resolve configuration issues.

    If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with a technical expert who specializes in SAP financial modules.

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