How To Fix HRAU_SUST016 - Payment reference number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRAU_SUST - HR AU: Message Class for Super Stream

• Message number: 016

• Message text: Payment reference number is missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRAU_SUST016 - Payment reference number is missing ?

  The SAP error message HRAU_SUST016 indicates that a payment reference number is missing in the context of a payment processing or financial transaction. This error typically arises in the Human Resources (HR) or Payroll modules when attempting to process payments or create payment documents without the necessary reference information.
  Cause:
  
  Missing Data: The payment reference number is a required field in the transaction you are trying to execute. If this field is left blank or not populated correctly, the system will throw this error.
  Configuration Issues: There may be configuration settings in the SAP system that require a payment reference number for certain types of transactions, and these settings may not be aligned with the current process.
  Data Entry Errors: Manual data entry errors can lead to missing or incorrect payment reference numbers.
  Integration Issues: If the payment process involves integration with other systems (e.g., third-party payroll systems), there may be issues in data transfer that result in missing information.
  
  Solution:
  
  Check Input Data: Ensure that the payment reference number is correctly entered in the relevant transaction. If you are using a form or interface, verify that all required fields are filled out.
  Review Configuration: Check the configuration settings in the SAP system to ensure that the payment reference number is set as a required field for the relevant transaction type. This may involve consulting with your SAP administrator or functional consultant.
  Data Validation: Implement data validation checks to ensure that all required fields, including the payment reference number, are populated before processing transactions.
  Consult Documentation: Review SAP documentation or help resources related to the specific module you are working with to understand the requirements for payment processing.
  Error Logs: Check system logs for additional error messages or warnings that may provide more context about why the payment reference number is missing.
  Testing: If changes are made to the configuration or data entry processes, conduct thorough testing to ensure that the issue is resolved and does not recur.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training: Consider training for users involved in payment processing to ensure they understand the importance of the payment reference number and how to enter it correctly.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.