How To Fix HRAU_SUST021 - Payee financial institution account number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRAU_SUST - HR AU: Message Class for Super Stream

• Message number: 021

• Message text: Payee financial institution account number is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRAU_SUST021 - Payee financial institution account number is missing ?

  The SAP error message HRAU_SUST021 indicates that the payee's financial institution account number is missing in the system. This error typically arises in the context of payment processing, where the system requires complete and accurate information about the payee to execute transactions.
  Cause:
  
  Missing Data: The payee's financial institution account number has not been entered in the relevant master data records.
  Incorrect Configuration: The configuration settings for payment processing may not be set up correctly, leading to missing mandatory fields.
  Data Migration Issues: If data was migrated from another system, some fields may not have been populated correctly.
  User Input Error: During the creation or modification of the payee's data, the account number may have been inadvertently left blank.
  
  Solution:
  
  
  Check Master Data: 
  
  Navigate to the vendor or payee master data in SAP (transaction codes like FK03 for display or FK02 for change).
  Ensure that the financial institution account number is filled in the relevant fields.
  
  
  
  Update Missing Information:
  
  If the account number is missing, update the payee's master data with the correct financial institution account number.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Payment Configuration:
  
  Check the payment configuration settings in the system to ensure that all necessary fields are marked as mandatory.
  This can be done in the configuration settings under Financial Accounting (FI) or Accounts Payable (AP).
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration process to ensure that all necessary fields were included and populated correctly.
  
  
  
  User Training:
  
  Provide training to users responsible for entering or updating payee information to ensure they understand the importance of complete data entry.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FK01 (Create Vendor), FK02 (Change Vendor), and FK03 (Display Vendor).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation regarding payment processing and vendor master data management for best practices.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing financial institution account number and ensuring that all relevant data is complete, you should be able to resolve the HRAU_SUST021 error and proceed with payment processing.