How To Fix HRASR00_PROCESS116 - Case type for &1 &2 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_PROCESS -

• Message number: 116

• Message text: Case type for &1 &2 is not defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_PROCESS116 - Case type for &1 &2 is not defined ?

  The SAP error message HRASR00_PROCESS116 with the description "Case type for &1 &2 is not defined" typically occurs in the context of SAP's HR (Human Resources) module, particularly when dealing with the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities. This error indicates that the system is unable to find a defined case type for the specified parameters.
  Cause:
  
  Missing Configuration: The case type that is being referenced in the process is not defined in the system. This could be due to a missing entry in the configuration settings for the relevant HR processes.
  Incorrect Parameters: The parameters (&1 and &2) being passed to the process may not correspond to any existing case type in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly set up in the target system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the HR processes in transaction SPRO.
  Navigate to the relevant section for defining case types (e.g., under "Personnel Management" or "Employee Self-Service").
  Ensure that the case type for the specified parameters is defined and active.
  
  
  
  Verify Parameters:
  
  Check the parameters being passed to the process. Ensure that they are correct and correspond to a valid case type.
  You can use transaction HRASR_CE to check the configuration of the process and see what case types are expected.
  
  
  
  Transport Validation:
  
  If the configuration was recently transported, verify that all necessary objects were included in the transport request.
  Check if any post-transport activities are required to activate the configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific HR process you are working with. There may be additional steps or considerations for setting up case types.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the process flow to identify where the error is occurring and what values are being passed.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or keywords in the SAP Support Portal.
  Community Forums: SAP Community and other forums may have discussions or solutions shared by other users who faced similar issues.
  Documentation: Review the official SAP Help documentation for the HR module to understand the configuration and setup of case types.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP HR processes for further assistance.