How To Fix HRASR00_JPESS028 - An unknown error accurred, please use T-code SWI1 with Workitem Id=&1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_JPESS - JP ESS Project

• Message number: 028

• Message text: An unknown error accurred, please use T-code SWI1 with Workitem Id=&1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_JPESS028 - An unknown error accurred, please use T-code SWI1 with Workitem Id=&1 ?

  The SAP error message HRASR00_JPESS028 indicates that an unknown error has occurred in the context of a workflow or process related to HR (Human Resources) applications. The message suggests using transaction code SWI1 to investigate the work item associated with the error.
  Cause:
  The specific cause of this error can vary, but common reasons include:
  
  Workflow Issues: There may be a problem with the workflow configuration or execution.
  Data Issues: Missing or incorrect data in the HR infotypes or related tables can lead to errors.
  Authorization Problems: The user may not have the necessary authorizations to execute the workflow or access certain data.
  System Configuration: There may be issues with the system configuration or custom developments that are causing the error.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Use Transaction SWI1:
  
  Go to transaction code SWI1 in SAP.
  Enter the Work Item ID provided in the error message.
  Analyze the work item details to identify the specific issue causing the error.
  
  
  
  Check Workflow Logs:
  
  In SWI1, you can check the workflow logs for any detailed error messages or stack traces that can provide more context about the failure.
  
  
  
  Review Data:
  
  Check the relevant HR infotypes and ensure that all required data is present and correctly formatted.
  Look for any inconsistencies or missing entries that could be causing the error.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the workflow has the necessary authorizations to perform the actions required by the workflow.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the workflow to identify where the error occurs in the process.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message, work item ID, and any relevant logs or details.
  
  
  
  Related Information:
  
  Transaction SWI1: This transaction is used to display and manage workflow work items. It allows you to analyze the status and details of workflows.
  Workflow Configuration: Understanding the configuration of workflows in SAP HR can help in troubleshooting issues related to workflow execution.
  SAP Notes: Regularly check for updates and patches related to HR workflows in the SAP Support Portal.
  
  By following these steps, you should be able to diagnose and resolve the HRASR00_JPESS028 error effectively.