How To Fix HR3PRNA402 - Select a payment item line but no total lines

SAP Error Message - Details

• Message type: E = Error

• Message class: HR3PRNA - Message class for third party remittance

• Message number: 402

• Message text: Select a payment item line but no total lines

What causes this issue?

Details on subtotal lines are not possible due to performance reasons
as collecting all details may take longer than the timeout setting.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If you require details for all selections or a grouped selection please
use one of the following excecution modes
Execute and print Ctrl+P
Execute in background F9

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HR3PRNA402 - Select a payment item line but no total lines ?

  The SAP error message HR3PRNA402 typically occurs in the context of payroll processing, particularly when dealing with payment items in the payroll results. This error indicates that the system expects a payment item line to be selected, but it cannot find any corresponding total lines to process.
  Cause:
  
  Missing Total Lines: The most common cause of this error is that there are no total lines available for the selected payment item. This can happen if the payroll run did not generate any totals for the selected payment item.
  Incorrect Configuration: There may be configuration issues in the payroll schema or in the way payment items are defined.
  Data Inconsistencies: There could be inconsistencies in the payroll results, such as missing or incorrect data entries that prevent the system from generating total lines.
  Selection Criteria: The selection criteria used to retrieve payment items may not match any existing records, leading to the absence of total lines.
  
  Solution:
  
  Check Payroll Results: Verify the payroll results for the employee in question. Ensure that the payroll run was completed successfully and that total lines were generated.
  Review Payment Items: Check the configuration of payment items in the payroll schema. Ensure that the payment items are correctly defined and that they are supposed to generate total lines.
  Run Payroll Again: If the payroll run did not generate the expected results, consider re-running the payroll for the affected period.
  Check Selection Criteria: Review the selection criteria used when trying to access the payment items. Ensure that they are correctly set to retrieve the relevant records.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its context.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC00_MXX_CALC (for payroll calculation) and PC00_MXX_PBS (for payroll results).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.