How To Fix HL221 - Browser starting ....

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 221

• Message text: Browser starting ....

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HL221 - Browser starting .... ?

  The SAP error message HL221 typically indicates an issue related to the SAP GUI (Graphical User Interface) or the browser being used to access SAP applications. This error can occur when there are problems with the configuration, compatibility, or settings of the browser or the SAP GUI.
  Causes:
  
  Browser Compatibility: The version of the browser being used may not be compatible with the SAP system or the specific SAP application.
  SAP GUI Configuration: There may be issues with the SAP GUI configuration settings that prevent it from launching correctly.
  Network Issues: Connectivity problems between the client machine and the SAP server can lead to this error.
  Java Issues: If the SAP application relies on Java, issues with the Java installation or version can cause problems.
  Security Settings: Browser security settings or firewall configurations may block the necessary scripts or connections required by SAP.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a supported browser version for your SAP system. Refer to the SAP documentation for the list of compatible browsers.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. If not, update it to the latest version.
  Clear Browser Cache: Clear the cache and cookies of your browser to eliminate any corrupted data that might be causing the issue.
  Check Network Connection: Verify that your network connection is stable and that you can reach the SAP server without issues.
  Review Security Settings: Adjust the security settings of your browser to allow necessary scripts and connections. You may need to add the SAP server to the trusted sites list.
  Reinstall Java: If the application relies on Java, ensure that you have the correct version installed and that it is functioning properly. Reinstalling Java may help resolve any issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Support Portal: For further assistance, you can visit the SAP Support Portal and search for the error message HL221 to find specific notes or documentation related to this issue.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered and resolved similar issues.
  System Administrator: If the problem persists, it may be beneficial to contact your system administrator or SAP support team for further investigation and assistance.
  
  By following these steps, you should be able to diagnose and resolve the HL221 error message in SAP.