How To Fix HL222 - This operating system & is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HL - IWB: Help Links

  • Message number: 222

  • Message text: This operating system & is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HL222 - This operating system & is not supported ?

    The SAP error message HL222 indicates that the operating system you are trying to use is not supported by the version of SAP you are working with. This error typically arises during the installation or configuration of SAP software when the system detects that the underlying operating system does not meet the compatibility requirements.

    Cause:

    1. Unsupported Operating System: The version of the operating system (OS) you are using is not listed in the SAP Product Availability Matrix (PAM) for the specific SAP product you are trying to install or run.
    2. Version Mismatch: Even if the OS is generally supported, a specific version or configuration may not be compatible with the SAP version.
    3. Missing Patches or Updates: The OS may require certain patches or updates to be compatible with the SAP software.

    Solution:

    1. Check Compatibility: Refer to the SAP Product Availability Matrix (PAM) to verify if your operating system version is supported. You can find PAM on the SAP Support Portal.
    2. Upgrade or Change OS: If your current OS is not supported, consider upgrading to a supported version or switching to a different operating system that is compatible with your SAP version.
    3. Install Required Patches: If your OS is generally supported but requires specific patches or updates, ensure that these are installed.
    4. Consult SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or solutions related to your specific error message.
    5. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance.

    Related Information:

    • SAP Product Availability Matrix (PAM): This is a crucial resource for checking the compatibility of SAP products with various operating systems and database versions.
    • SAP Notes: These are documents provided by SAP that contain information about known issues, fixes, and workarounds. You can search for notes related to your specific error message.
    • System Requirements: Always refer to the official SAP documentation for system requirements for the specific version of SAP you are using.

    By following these steps, you should be able to address the HL222 error and ensure that your SAP environment is set up correctly.

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