How To Fix HDBCK014 - Check whether database user passwords have expired or user is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: HDBCK - HDB: System Check Messages

• Message number: 014

• Message text: Check whether database user passwords have expired or user is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HDBCK014 - Check whether database user passwords have expired or user is locked ?

  The SAP error message HDBCK014 indicates that there is an issue with the database user credentials, specifically that the password for the database user may have expired or the user account may be locked. This error typically occurs in the context of SAP HANA databases.
  Cause:
  
  Expired Password: The password for the database user has reached its expiration date and needs to be changed.
  Locked User Account: The user account may have been locked due to multiple failed login attempts or administrative actions.
  Database Configuration: The database may have policies in place that enforce password expiration or account locking after a certain number of failed login attempts.
  
  Solution:
  
  
  Check User Status:
  
  Log in to the SAP HANA database using an administrative account.
  Use the SQL command to check the status of the user:
  SELECT * FROM USERS WHERE USER_NAME = 'your_user_name';
  
  Look for the LOCKED and PASSWORD_EXPIRED fields.
  
  
  
  Unlock User Account:
  
  If the user is locked, you can unlock it using the following SQL command:
  ALTER USER your_user_name UNLOCK;
  
  
  
  
  Reset Password:
  
  If the password has expired, reset the password using:
  ALTER USER your_user_name PASSWORD 'new_password';
  
  
  
  
  Review Password Policies:
  
  Check the database configuration for password policies that may be causing frequent expirations or lockouts. Adjust these settings if necessary.
  
  
  
  Monitor User Activity:
  
  Keep track of user activity to prevent future lockouts. This can include monitoring failed login attempts and ensuring users are aware of password policies.
  
  
  
  Related Information:
  
  SAP HANA Documentation: Refer to the official SAP HANA documentation for detailed information on user management and security policies.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error.
  Database Administration: Familiarize yourself with database administration tasks in SAP HANA, including user management, security settings, and monitoring.
  
  By following these steps, you should be able to resolve the HDBCK014 error and ensure that your database user accounts are functioning correctly.