How To Fix HDBCK013 - (System Information --> License)

SAP Error Message - Details

• Message type: E = Error

• Message class: HDBCK - HDB: System Check Messages

• Message number: 013

• Message text: (System Information --> License)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HDBCK013 - (System Information --> License) ?

  The SAP error message HDBCK013 typically relates to issues with the license of the SAP HANA database. This error can occur when the system detects that the license is either missing, expired, or not properly configured. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Expired License: The license for the SAP HANA database has expired.
  Missing License: The license file is not present in the system.
  Incorrect License Configuration: The license may not be correctly configured or applied in the system.
  License Limit Exceeded: The usage of the database has exceeded the limits defined in the license.
  
  Solution:
  
  
  Check License Status:
  
  Use the SAP HANA Studio or HANA Cockpit to check the current license status.
  Navigate to the "System Information" section to view details about the license.
  
  
  
  Renew or Update License:
  
  If the license has expired, contact your SAP account representative to obtain a new license key.
  Once you have the new license, you can upload it through the SAP HANA Studio or HANA Cockpit.
  
  
  
  Apply License:
  
  In SAP HANA Studio:
  
  Go to the "Administration" perspective.
  Right-click on the system and select "License."
  Upload the new license file.
  
  
  In HANA Cockpit:
  
  Navigate to the "System" section and find the license management area to upload the new license.
  
  
  
  
  
  Verify License Limits:
  
  Ensure that your usage of the database does not exceed the limits set by the license. If it does, you may need to consider upgrading your license.
  
  
  
  Check for Configuration Issues:
  
  Ensure that the license file is correctly placed in the expected directory and that the system has the necessary permissions to access it.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to licensing issues for specific guidance and troubleshooting steps.
  Documentation: Refer to the official SAP HANA documentation for detailed instructions on managing licenses.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  Preventive Measures:
  
  Regularly monitor the license status to avoid unexpected downtimes.
  Set reminders for license renewal well in advance of the expiration date.
  Keep documentation of all licenses and their respective limits for reference.
  
  By following these steps, you should be able to resolve the HDBCK013 error and ensure that your SAP HANA system is properly licensed.