How To Fix HCM_CATS_TS_MSG000 - Employee ID does not exist for user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HCM_CATS_TS_MSG - Message Class for Tetris Based Time Sheet

  • Message number: 000

  • Message text: Employee ID does not exist for user &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HCM_CATS_TS_MSG000 - Employee ID does not exist for user &1 ?

    The SAP error message HCM_CATS_TS_MSG000 with the description "Employee ID does not exist for user &1" typically occurs in the context of the Cross-Application Time Sheet (CATS) module when a user attempts to enter or manage time data but the system cannot find a corresponding employee ID for the user in the system.

    Cause:

    1. Missing Employee ID: The user attempting to access the time sheet does not have an associated employee ID in the system.
    2. Incorrect User Mapping: The user ID in the SAP system is not correctly mapped to an employee record.
    3. Authorization Issues: The user may not have the necessary authorizations to access the employee data.
    4. Data Synchronization Issues: There may be a delay or issue in synchronizing user data with employee records, especially in systems integrated with other applications.

    Solution:

    1. Check User Profile:

      • Go to transaction SU01 (User Maintenance) and check the user profile for the user ID mentioned in the error message.
      • Ensure that the user has a valid employee ID assigned.
    2. Assign Employee ID:

      • If the employee ID is missing, you may need to assign it. This can typically be done in transaction PA30 (Maintain HR Master Data) by creating or updating the employee record.
    3. Verify Employee Data:

      • Ensure that the employee record exists in the system and is active. Check for any data inconsistencies or missing information.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the CATS module and the employee data. This can be checked in transaction PFCG (Role Maintenance).
    5. Data Synchronization:

      • If your system is integrated with other applications (like an external HR system), ensure that data synchronization processes are running correctly and that there are no errors in the data transfer.
    6. Consult with HR or IT Support:

      • If you are unable to resolve the issue, consult with your HR department or IT support team for further assistance. They may have access to additional tools or logs that can help diagnose the problem.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PA30: Maintain HR Master Data
      • PFCG: Role Maintenance
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP Help Portal for documentation related to CATS and user management.

    By following these steps, you should be able to identify and resolve the issue related to the error message HCM_CATS_TS_MSG000.

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