How To Fix H2218 - Help type &1 is not valid for platform &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 218

• Message text: Help type &1 is not valid for platform &2.

What causes this issue?

You tried to start the online help with help type &v1& on platform &v2&.
Help type &v1& is not supported on this platform.

System Response

For help type &V1& you need a Windows front end.

How to fix this error?

If you are already working on a Windows front end, contact the
application that called help. Otherwise, ask your system administrator
to define the help variants in transaction SR13.

Ask your system administrator to define the help variants in transaction
SR13.

Procedure for System Administrators

Refer to SAP Note 2149786 to configure the SAP system in transaction
SR13.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2218 - Help type &1 is not valid for platform &2. ?

  The SAP error message H2218, which states "Help type &1 is not valid for platform &2," typically occurs when there is an issue with the help documentation or help type configuration in the SAP system. This error can arise in various contexts, such as when trying to access help documentation that is not available for the specified platform or when the help type is incorrectly defined.
  Cause:
  
  Invalid Help Type: The help type specified in the system is not recognized or is not valid for the platform you are using.
  Platform Mismatch: The help type may be configured for a different platform than the one you are currently using (e.g., trying to access a help type meant for a desktop environment while on a mobile platform).
  Configuration Issues: There may be issues in the configuration settings related to help types in the SAP system.
  Missing Documentation: The help documentation for the specified help type may not be installed or available in the system.
  
  Solution:
  
  
  Check Help Type Configuration:
  
  Go to the SAP transaction code SE80 (Object Navigator) or SE11 (Data Dictionary) and check the configuration of the help types.
  Ensure that the help type you are trying to access is correctly defined and valid for the platform you are using.
  
  
  
  Verify Platform Compatibility:
  
  Confirm that the help type is compatible with the platform you are using. If you are using a specific version of SAP (like SAP Fiori, SAP GUI, etc.), ensure that the help type is supported.
  
  
  
  Update or Install Help Documentation:
  
  If the help documentation is missing, you may need to install or update the relevant help files. This can often be done through the SAP Support Portal or by downloading the necessary files.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for help types and platform compatibility.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes like SE80, SE11, and SNOTE for troubleshooting and configuration.
  
  By following these steps, you should be able to identify the cause of the H2218 error and implement a suitable solution.