How To Fix H2217 - Specify a valid help type in the profile parameters eu/iwb*

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 217

• Message text: Specify a valid help type in the profile parameters eu/iwb*

What causes this issue?

An invalid help type was defined in profile parameter eu/iwb/help_type.

System Response

Profile parameter eu/iwb/help_type must be correctly configured for the
system.

How to fix this error?

Contact your system administrator to maintain the profile parameters.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2217 - Specify a valid help type in the profile parameters eu/iwb* ?

  The SAP error message H2217, which states "Specify a valid help type in the profile parameters eu/iwb*," typically occurs when there is an issue with the configuration of the help types in the SAP system. This error is related to the Internet Web Application (IWB) framework, which is used for various web-based applications in SAP.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing or Incorrect Profile Parameters: The profile parameters eu/iwb* are not set correctly or are missing in the system profile.
  Invalid Help Type: The help type specified in the profile parameters is not valid or recognized by the system.
  Configuration Issues: There may be issues with the configuration of the IWB framework or the specific application you are trying to access.
  
  Solution:
  To resolve the H2217 error, you can follow these steps:
  
  
  Check Profile Parameters:
  
  Go to transaction RZ10 (Profile Maintenance).
  Check the instance profile and the default profile for the parameters starting with eu/iwb*.
  Ensure that the help type specified is valid. Common help types include HTML, SAP, or NONE.
  
  
  
  Set Valid Help Type:
  
  If the help type is missing or incorrect, you can set it to a valid value. For example, you might set it to HTML if you want to use HTML-based help.
  After making changes, save the profile and restart the instance for the changes to take effect.
  
  
  
  Check Documentation:
  
  Refer to the SAP documentation or help portal for the specific help types that are supported in your version of SAP.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the application or transaction that was causing the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  RZ10 for profile maintenance.
  RZ11 for checking and changing profile parameters dynamically.
  
  
  SAP Notes: Always check for the latest SAP Notes related to your version of SAP, as they may provide specific fixes or updates related to this error.
  Documentation: Review the SAP Help Portal for detailed information on the IWB framework and its configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.