How To Fix GW246 - Incorrect version of CPIC program; check installation

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 246

• Message text: Incorrect version of CPIC program; check installation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW246 - Incorrect version of CPIC program; check installation ?

  The SAP error message GW246: Incorrect version of CPIC program; check installation typically indicates a problem with the communication between the SAP system and the underlying CPIC (Common Programming Interface for Communication) layer. This error can occur due to several reasons, including version mismatches, configuration issues, or installation problems.
  Causes:
  
  Version Mismatch: The version of the CPIC program (such as the SAP kernel or the communication libraries) does not match the version expected by the SAP system.
  Incorrect Installation: The CPIC program may not be installed correctly or may be corrupted.
  Network Issues: Problems with network connectivity or configuration can also lead to this error.
  Configuration Issues: Incorrect settings in the SAP system or in the network configuration can cause communication failures.
  Operating System Compatibility: The CPIC program may not be compatible with the operating system or the environment in which it is running.
  
  Solutions:
  
  
  Check Version Compatibility:
  
  Ensure that the version of the CPIC program matches the version required by your SAP system. You can check the SAP Notes or documentation for the correct version.
  If there is a mismatch, consider upgrading or downgrading the CPIC program to the correct version.
  
  
  
  Reinstall CPIC Program:
  
  If the installation is suspected to be corrupted, reinstall the CPIC program. Follow the installation instructions provided by SAP carefully.
  
  
  
  Check Network Configuration:
  
  Verify that the network settings are correctly configured. Ensure that firewalls, routers, and other network devices are not blocking the communication.
  Test the network connection between the SAP system and the CPIC program.
  
  
  
  Review SAP Configuration:
  
  Check the SAP configuration settings related to communication. Ensure that the parameters are set correctly in transaction codes like RZ10 (for profile parameters) and RZ11 (for instance parameters).
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP Notes often contain patches, updates, or specific instructions for resolving known issues.
  
  
  
  Check Operating System Compatibility:
  
  Ensure that the CPIC program is compatible with the operating system you are using. If there are known compatibility issues, consider applying patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including logs and system configurations.
  
  
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for the latest notes related to your version of SAP and the CPIC program.
  Documentation: Review the official SAP documentation for installation and configuration guidelines.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the GW246 error in your SAP environment.