How To Fix GW244 - Connection closed by partner

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 244

• Message text: Connection closed by partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW244 - Connection closed by partner ?

  The SAP error message GW244 "Connection closed by partner" typically indicates that the connection between the SAP system and a partner system (such as an external application or another SAP system) has been unexpectedly terminated. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Network Issues: Intermittent network problems, such as packet loss or high latency, can lead to connection drops.
  Timeout Settings: If the connection remains idle for too long, it may be closed due to timeout settings on either the SAP system or the partner system.
  Firewall or Security Settings: Firewalls or security settings may be configured to terminate connections after a certain period or under specific conditions.
  Resource Limitations: The partner system may be experiencing resource limitations (e.g., CPU, memory) that cause it to close connections.
  Protocol Mismatches: Incompatibilities in the communication protocols or versions between the SAP system and the partner system can lead to connection issues.
  Application Errors: Errors in the application logic on either side can lead to unexpected connection closures.
  
  Solutions:
  
  Check Network Connectivity: Use tools like ping or traceroute to check the network path between the SAP system and the partner system. Ensure there are no intermittent connectivity issues.
  Review Timeout Settings: Check the timeout settings on both the SAP system and the partner system. Adjust them if necessary to allow for longer idle times.
  Firewall Configuration: Review firewall settings to ensure that they are not terminating connections prematurely. Adjust rules if needed.
  Monitor Resource Usage: Check the resource usage on the partner system to ensure it is not overloaded. If it is, consider optimizing the application or increasing resources.
  Check Logs: Review the logs on both the SAP system and the partner system for any error messages or warnings that could provide more context about the connection closure.
  Update Software: Ensure that both the SAP system and the partner system are running compatible versions of their respective software and protocols.
  Test with Different Scenarios: If possible, test the connection under different scenarios (e.g., different data loads, different times of day) to identify patterns that may lead to the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the documentation for both the SAP system and the partner system to ensure that all configurations are correct and compatible.
  
  By systematically investigating these areas, you should be able to identify the root cause of the GW244 error and implement an appropriate solution.